It is your responsibility to follow up on any missing MCAT scores in a timely manner. Before contacting AACPMAS customer service, first confirm if and when AAMC sent your scores to AACPMAS.
If you confirmed that AAMC sent your scores to AACPMAS and your scores are not posted at least five weeks after your test date, contact customer service and provide them with the following details:
- First and last names
- Date of birth
- CAS ID
- AAMC ID
- Test date
- Date scores were sent by AAMC
We will use this information to determine if we have received the batch and to locate your scores, if possible. If your scores aren't found, we will contact AAMC to troubleshoot.
Note: if your name or date of birth appears differently on your MCAT than it does on your AACPMAS application, your scores will not automatically post to your account. This often happens with applicants with hyphens, apostrophes, etc., in their names. Wait until AAMC processes the scores, then contact customer service so they can manually connect the scores to your application.