View Primary Contacts List

Overview

Each CAS maintains a list of primary contacts for each organization, which is referred to when questions arise from within the organization, the association, or the Liaison support teams. To make this information more easily maintained and visible to all parties, a View Contacts section is available in the Applicant Gateway.

While you can view the contacts for your organization, only association users can manage this contact list. If you need to make any updates to the primary contacts, contact your association client or a member of your account team.

Note the following:

• Up to two primary contacts can be listed for each organization.
• These primary contacts should be the individuals in charge of granting other users at their organization access to the Applicant Gateway, CAS Configuration Portal, and WebAdMIT. If the primary contacts do not have the appropriate level of access in each system to do this, contact your association client or a member of your account team.

Viewing Primary Contacts

From the Organization Details page, click View Contacts to see the primary contacts for your organization.

Changing Primary Contacts

If your organization needs to change its primary contacts, the following must happen:

• One of the previous primary contacts needs to authorize the change.
  • The new primary contact can request the change for themselves if the current primary contact(s) is cc'ed in the request.
  • If neither of the previous primary contacts is currently with the organization, then a dean or department chair can nominate and vouch for the new primary contact.
• The request must be submitted via email to the association client, CAS account team, or Applicant Gateway support.