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Ada Chatbot Feature

CAS Selection

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Ada Chatbot Feature

This feature allows applicants to interact with the help center via a live chat with a bot while working through their application. It has pre-canned responses to some of the most commonly asked question in the application process.

Rule to Use: This feature is enabled when confirmed by the Knowledge and Education Management team and was implemented in most serivces in 2022.

Applicant View

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