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Credit Card Chargebacks

Subject: Credit Card Payment Disputed for BU Faculty of Computing and Data Sciences Application Fee(s)

Hi (INSERT APPLICANT FIRST NAME),

BU Faculty of Computing and Data Sciences received notice that the credit card payment for your application fee(s) is being disputed by your credit card company. 

As a result, your application has been placed on hold and your programs will be notified of non-payment. To reinstate your application, you must send a money order for (INSERT AMOUNT) (full fee plus a $25 bank processing charge for each incorrect chargeback) within 10 business days of this notification. If payment is not received within this timeframe, all future activity will be barred until all outstanding fees are paid, including applications for future cycles. 

Payments should be sent to:

BU Faculty of Computing and Data Sciences Transcript Processing Center
PO Box 9202
Watertown, MA 02471

Please refer to the BU Faculty of Computing and Data Sciences Applicant Help Center for more information or contact Customer Service. 

Thanks,

BU Faculty of Computing and Data Sciences

Deadline Extension Granted

Subject: BU Faculty of Computing and Data Sciences Deadline Extended

Hi (INSERT APPLICANT FIRST NAME),

The deadline for your BU Faculty of Computing and Data Sciences application to (INSERT SCHOOL NAME) has been extended to 11:59 PM (ET) on (INSERT DATE). Please note that BU Faculty of Computing and Data Sciences can only offer one deadline extension per program per applicant. 

Please refer t0 the BU Faculty of Computing and Data Sciences Applicant Help Center for more information or contact Customer Service. 

Thanks,

BU Faculty of Computing and Data Sciences

Fee Waivers

Additional Documentation Needed

Subject: Fee Waiver Request: Documentation Needed

Hi (INSERT APPLICANT FIRST NAME),

BU Faculty of Computing and Data Sciences has received your fee waiver request; however, additional documentation is required. Please submit a copy of your filed (INSERT YEAR) Federal Income Tax Return Form 1040, 1040A, or 1040EZ as soon as possible. This form was either filed by you or by someone who listed you as a dependent (such as a parent or guardian). If you were listed as a dependent, you must submit that individual's tax form instead of your own. 

Please refer t0 the BU Faculty of Computing and Data Sciences Applicant Help Center for more information or contact Customer Service. 

Thanks,

BU Faculty of Computing and Data Sciences

Fee Waiver Request Denied (Income Limit Exceeded)

Subject: You are not eligible for a BU Faculty of Computing and Data Sciences fee waiver. 

Hi (INSERT APPLICANT FIRST NAME),

We carefully reviewed your request for a BU Faculty of Computing and Data Sciences fee waiver. Unfortunately, we are unable to grant you a fee waiver because your Adjusted Gross Income is above the maximum threshold for fee waiver eligibility. The household income stated on your tax form exceeds the limit of (INSERT LIMIT AMOUNT) for a (INSERT NUMBER OF PEOPLE IN HOUSEHOLD)-person household. 

Please refer t0 the BU Faculty of Computing and Data Sciences Applicant Help Center for more information or contact Customer Service. 

Thanks,

BU Faculty of Computing and Data Sciences

Fee Waiver Request Denied (Dependent Status)

Subject: You are not eligible for a BU Faculty of Computing and Data Sciences fee waiver. 

Hi (INSERT APPLICANT FIRST NAME),

We carefully reviewed your request for a BU Faculty of Computing and Data Sciences fee waiver. Unfortunately, we are unable to grant you a fee waiver because the tax forms you submitted indicate that someone else (such as a parent or guardian) claimed you as a dependent. Please submit a copy of that individual's filed (INSERT YEAR) Federal Income Tax Return FOrm 1040, 1040A, or 1040EZ as soon as possible. 

Please refer t0 the BU Faculty of Computing and Data Sciences Applicant Help Center for more information or contact Customer Service. 

Thanks,

BU Faculty of Computing and Data Sciences

Fee Waiver Wait List

Subject: You're on the wait list for a BU Faculty of Computing and Data Sciences fee waiver. 

Hi (INSERT APPLICANT FIRST NAME),

All allocated funds for BU Faculty of Computing and Data Sciences fee waivers have been awarded. We've placed you on a wait list and if additional funds become available we'll let you know. 

Unfortunately, we cannot guarantee the availability of additional fee waivers. Please be aware that if you submit your application prior to being notified of any possible fee waivers, you forfeit your place on the fee waiver wait list. 

Please refer t0 the BU Faculty of Computing and Data Sciences Applicant Help Center for more information or contact Customer Service. 

Thanks,

BU Faculty of Computing and Data Sciences

Fee Waiver Approval

Subject: You are approved for a BU Faculty of Computing and Data Sciences fee waiver.

Hi (INSERT APPLICANT FIRST NAME),

Congratulations! You have been granted a fee waiver for you BU Faculty of Computing and Data Sciences application. When you submit your application, the waiver amount will be automatically deducted from your total fees. You'll be responsible for additional balances. 

You must complete and submit your application by 11:59 PM ET on (INSERT DATE). Failure to submit your application on time will void your fee waiver and you will not be allowed to reapply for a waiver. 

Please refer t0 the BU Faculty of Computing and Data Sciences Applicant Help Center for more information or contact Customer Service. 

Thanks,

BU Faculty of Computing and Data Sciences

Fee Waiver Reminder

Subject: Redeem your BU Faculty of Computing and Data Sciences fee waiver. 

Hi (INSERT APPLICANT FIRST NAME),

It looks like you haven't redeemed your BU Faculty of Computing and Data Sciences application fee waiver award, which will expire soon. 

Remember that when you submit your application, the waiver amount is automatically deducted from your total fees, and you are responsible for any remaining balance. 

You must submit and complete your application by 11:59 PM ET on (INSERT DATE). Failure to submit your application on time will void your fee waiver and you will not be allowed to reapply for a waiver. 

Please refer t0 the BU Faculty of Computing and Data Sciences Applicant Help Center for more information or contact Customer Service. 

Thanks,

BU Faculty of Computing and Data Sciences

Fee Waiver Voided

Subject: Your BU Faculty of Computing and Data Sciences fee waiver has expired

Hi (INSERT APPLICANT FIRST NAME),

Your fee waiver has expired because your BU Faculty of Computing and Data Sciences application was not submitted within the designated {{feewaiverredemption) day timeframe listed in the fee waiver approval email you received. 

Please refer t0 the BU Faculty of Computing and Data Sciences Applicant Help Center for more information or contact Customer Service. 

Thanks,

BU Faculty of Computing and Data Sciences

Foreign Transcript Evaluations

Foreign Transcript Evaluation Received for School Not Listed on Application

Subject: Corrections Required to Your BU Faculty of Computing and Data Sciences Application: Unreported Foreign Institution

Hi (INSERT APPLICANT FIRST NAME),

{[helpcenter}} received your foreign transcript evaluation for (INSERT SCHOOL NAME), but this institution is not listed on your application. For your application to be considered complete, you must report all foreign institutions attended, even if these were attended while you were still in high school or as part of a dual-enrollment agreement between two institutions. To correct this, you need to:

  1. Update the Colleges Attended section of your application to include this school. Make sure it is listed as "Unlisted French-Speaking Canadian or Other Foreign Institution."
  2. Review the instructions in the BU Faculty of Computing and Data Sciences Applicant Help Center to ensure you completed the sections correctly. 
  3. Re-submit your corrected application to BU Faculty of Computing and Data Sciences as soon as possible. No additional payments are required. 

Note that you do not need to report an coursework completed at foreign institution in the Transcript Entry section of the application. 

Thanks,

BU Faculty of Computing and Data Sciences

Unaccepted Foreign Transcript Evaluation Vendor

Subject: Your Foreign Transcript Evaluation Was Not Accepted

Hi (INSERT APPLICANT FIRST NAME),

The foreign transcript evaluation we received is not from a BU Faculty of Computing and Data Sciences-approved vendor. Please refer to the BU Faculty of Computing and Data Sciences Applicant Help Center for a list of accepted vendors. 

Thanks,

BU Faculty of Computing and Data Sciences

Transcripts

"Issued to Student" Transcripts

Subject: BU Faculty of Computing and Data Sciences Transcript Request: Official Transcript Required

Hi (INSERT APPLICANT FIRST NAME),

We are contacting you to request an official transcript from (INSERT SCHOOL). We cannot accept the "Issued to Student" transcript we received. For security purposes, transcripts must be mailed by your registrar. We cannot accept transcripts mailed by you or anyone other than the registrar. If you anything on your transcript indicates that it was issued to the student, picked up by you, or mailed to any address other than BU Faculty of Computing and Data Sciences's, your transcript will be rejected, and you will need to send a new one. 

Please arrange for the registrar to send an official transcript to BU Faculty of Computing and Data Sciences at the following address as soon as possible:

BU Faculty of Computing and Data Sciences Transcript Processing Center
PO Box 9202
Watertown, MA 02471

Please refer to the BU Faculty of Computing and Data Sciences Applicant Help Center for more information or contact Customer Service. 

Thanks,

BU Faculty of Computing and Data Sciences

Transcript Unavailable Due to Financial Obligation

Subject: Transcript Not Received

Hi (INSERT APPLICANT FIRST NAME),

BU Faculty of Computing and Data Sciences has received notification from (INSERT SCHOOL) that they cannot send your official transcript because you did not pay the transcript fee. Please resolve this issue with the institution and have an official copy of your transcript sent to BU Faculty of Computing and Data Sciences as soon as possible. We cannot continue processing your application until your official transcript is received. 

Please refer to the BU Faculty of Computing and Data Sciences Applicant Help Center for more information or contact Customer Service. 

Thanks,

BU Faculty of Computing and Data Sciences

Updated Transcript Required: Academic Update

Subject: Updates Required to Your BU Faculty of Computing and Data Sciences Application: Updated Transcripts Needed

Hi (INSERT APPLICANT FIRST NAME),

BU Faculty of Computing and Data Sciences has not received an updated transcript from (INSERT SCHOOL). WE cannot process your application for Academic Update until all your official transcripts are received. Please have an official copy of your transcript sent to BU Faculty of Computing and Data Sciences as soon as possible. 

Please refer to the BU Faculty of Computing and Data Sciences Applicant Help Center for more information or contact Customer Service. 

Thanks,

BU Faculty of Computing and Data Sciences

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