Skip to main content
Liaison International

Application Support

General Information

For help with application-related questions, contact us at 857-304-2006 or Note the following:

  • Hours of operation: Monday–Friday, 9 AM – 5 PM ET.
  • We typically provide responses to emails within 2 business days; however, response times can take up to 3 business days when we’re at our busiest.
  • When contacting application support via phone or e-mail, be prepared to provide your full name, application ID number (located at the top of your application), and a detailed description of your question or situation.

When You Should Contact a Program Directly 

Application support can assist with application-related questions. For all other inquiries, including the following, please contact your program directly: 

  • Admission requirements and policies
  • Prerequisites
  • Supplemental materials
  • Requirements regarding recommenders
  • Status of your application after it has been processed
  • Admission decisions 
  • Content and duration of a particular program
  • Fee waivers

For general questions not covered by Application Support, contact the BU Wheelock College of Education & Human Development Admissions Team, Monday–Friday, 9 AM – 5 PM ET, at 617-353-4237 or

A Note about Etiquette

BU Wheelock College of Education & Human Development expects all applicants to exhibit professionalism when contacting application support.

  • Was this article helpful?