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Liaison International

CASPA Customer Service

This page applies to: CASPA

General Information

  • Contact us at (617) 612-2080 or caspainfo@caspaonline.org.
  • Hours of operation: Monday-Friday, 9am-5pm ET.
  • We typically provide responses to emails within 2 business days; however, response times can take up to 3 business days when we’re at our busiest.
  • Be sure to have your CAS ID # (located under your name in the upper-right corner of the application) when contacting CASPA via phone or email. 

CASPA Social Media Pages

For real-time news, updates, and information, follow us on Facebook and Twitter.

When You Should Contact a Program Directly

CASPA can assist with application-related questions. For all other inquiries, including the following, please contact your program directly:  

  • Admission requirements and policies
  • Deadline requirements
  • Prerequisites
  • Supplemental materials
  • Requirements regarding the identity of references
  • Status of your application after it has been verified
  • Admission decisions and interview questions
  • Content and duration of a particular school's program

A Note About Etiquette

CASPA expects all applicants to exhibit professionalism when contacting customer service. Applicants must identify themselves properly and honestly, as information cannot be provided to parents, spouses, family members, or friends. Misrepresentation of identity and/or dishonest, threatening, or offensive communication will not be tolerated. 

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