CCCStart Customer Service
General Information
- For faster service, log in to the application and chat with us. Alternatively, you can contact us at the email and phone numbers during the hours of operation below.
- We typically provide responses to emails within two business days; however, response times can take up to three business days when we’re at our busiest.
- Be sure to have your CAS ID number (located under your name in the upper-right corner of the application) when contacting CCCStart via phone or email.
Hours of Operation
| Customer Support Language | Chat | Phone | |
|---|---|---|---|
| English Customer Support |
Available 24 hours/day Log in to the application to access |
Available 24 hours/day |
Monday – Friday, 6 AM – 10 PM PT |
| Spanish Customer Support |
Chatbot: available 24 hours/day Live chat: Monday – Friday, 6 AM – 10 PM PT Log in to the application to access |
Monday – Friday, 6 AM – 10 PM PT |
Monday – Friday, 6 AM – 10 PM PT 877-247-4836 ext. 6 TTY: 844-488-9726 |
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When You Should Contact a College Directly
California Community Colleges Admissions & Records Office Contact Information
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