This page applies to the CSU Transfer Planner Community College Portal.
Your password information is not accessible by customer service. To reset your password, use the Forgot password? link on the login page. Enter the email address associated with your account and click Send Email. You'll receive an email prompting you to reset your login information. Your password will be reviewed for its strength; typically, passwords that are considered "strong" have these characteristics:
If you cannot reset your password on your own, you must call CSU Transfer Planner Customer Service at 617-612-2885. They are available Monday – Friday, 6 AM – 5 PM PT.