Managing Tasks
Overview
The Tasks module allows you to create and manage tasks, or actions that need to be completed within the software. For example, you can assign a task to help streamline communication and workflows throughout the recruitment and admissions processes. You can also relate your tasks to Contact Records. For example, you can set a reminder for yourself to follow up with a student about a requirement they need to fulfill. Or, you can assign one of your colleagues the task of reaching out to one of your Contacts to confirm an appointment.
Creating a Task
- Using the Navigation Menu, click Tasks.
- Click the plus sign to create a new task.
- Select your desired assignee (this can be yourself).
- Select the due date for the task.
- Select if the status is Open (i.e., currently being worked on) or Complete.
- To associate the task with a Contact, click the plus sign under Target, then select Contact. Select the Student Contact Type, then search for the student. Note that the Application target does not apply for CSU Transfer Planner.
- If desired, add or create a Tag to help organize this task.
- Enter a description and provide the task details.
- Click Create.
Working with the Tasks Page
Once you create a task, you can create, organize, assign, and track tasks related to your processes.
- Use the Tasks Filter to isolate tasks that are assigned to you, open, or complete.
- Use the Search Button to search for tasks by their description.
- Click the Filter Button to filter your tasks based on other things like assignee, date assigned, or tags.
- Click Create Task to create a new task.
- Use the deadline filters to isolate tasks that are overdue, due today, or due soon.
- Use the Tasks Grid to sort tasks by their due date. Tasks with a red due date are overdue, while those with a green due date are marked as complete. You can also use the checkboxes to select tasks to complete batch actions.
Managing Tasks
From the Tasks Grid, use the checkboxes to open the Actions Menu. You can perform any of the following actions for individual or multiple Tasks:
Assigning Tasks
Click Assign to assign a task to a different user.
Marking Tasks Complete or Open
Click Mark Complete or Mark Open to update the task's status.
Deleting Tasks
Click Delete to permanently delete a task.