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Liaison

Cal State Apply Customer Service

General Information

  • For faster service, log in to the application and chat with us. Alternatively, contact us at support@calstateapply.myliaison.com or 857-304-2087 (see hours of operation below).
  • We typically provide responses to emails within two business days; however, response times can take up to three business days when we’re at our busiest.
  • Be sure to have your CAS ID number (located under your name in the upper-right corner of the application) when contacting Cal State Apply via phone or email.

Note: we’re happy to assist applicants with disabilities. If you require assistance in completing your application, email us at support@calstateapply.myliaison.com and let us know how we can best help you. Additionally, indicate if you permit us to communicate with your parent, guardian, or another third party regarding your application. Once we receive your request, we’ll work with you to schedule time to help you complete your application.

Hours of Operation

Cal State Apply Application Support is available Monday – Friday, 6 AM – 5 PM PT.

Extended Hours of Operation

Date

Chat & Email Support

Phone Support

October 1 – November 24

Available 24 hours/day

Monday – Friday: 6 AM – 6:30 PM PT

Saturday – Sunday: 10 AM – 6 PM PT

November 25 – 27 Available 24 hours/day Monday – Friday: 6 AM – 6:30 PM PT

November 28 (Thanksgiving Day)

Available 24 hours/day

9 AM – 7 PM PT

November 29 – December 1

Available 24 hours/day

Friday – Sunday: 6 AM – 11 PM PT

December 2 (Deadline Day)

The deadline to submit applications is midnight PT on December 2.

Available 24 hours/day

6 AM (December 2) – 1 AM PT (December 3)

 When You Should Contact Cal State Apply Application Support

  • Technical issues with the application
  • Recommender Portal assistance
  • Issues with submitting your application
  • Fee waiver eligibility
  • Navigating through the applicant portal
  • Check status of test scores or letters of recommendation
  • Password reset requests

When You Should Contact a Campus Directly

Cal State Apply can assist with application-related questions. For all other inquiries, including the following, please contact your program directly:

  • Admission requirements and policies
  • Deadline requirements
  • Prerequisites
  • Supplemental materials
  • Requirements regarding the identity of recommenders
  • Status of your application after it is complete
  • Admission decisions and interview questions
  • Content and duration of a particular school's program
  • Updates or changes to your application after submission
  • Additional information you'd like to include with your application

Campus Contacts

For program and campus-specific questions, contact the applicable campus admissions department.

Campus

Admissions Website

Admissions Email Address

Admissions Phone Number

Refund Request Email Address

Refund Request Phone Number

Bakersfield

www.csub.edu/admissions

admissions@csub.edu

661-654-3036

admissionsappsupport@csub.edu

661-654-3932

Channel Islands

www.csuci.edu/admissions

admissions@csuci.edu

805-437-8520

admissions@csuci.edu

805-437-8520

Chico

www.csuchico.edu/admissions

info@csuchico.edu

530-898-4428

info@csuchico.edu

530-898-4428

Dominguez Hills

www.csudh.edu/admissions

admissions@csudh.edu

310-243-3645

admissions@csudh.edu

310-243-3645

East Bay

www.csueastbay.edu/admissions/

admissions@csueastbay.edu

510-885-4348

admissionpetitions@csueastbay.edu

510-885-7563

Fresno

www.csufresno.edu/are

admissions@csufresno.edu

559-278-2261

admissions@csufresno.edu

559-278-2261

Fullerton

http://admissions.fullerton.edu/ProspectiveStudent/Index.php

http://admissions.fullerton.edu/contact.php

657-278-3100

http://admissions.fullerton.edu/contact.php

657-278-3100

Humboldt

admissions.humboldt.edu/

apply@humboldt.edu

707-826-4402

aolany.navas-griggs@humboldt.edu

707-826-6209

Long Beach

www.csulb.edu/admissions

es-lbinquiry@csulb.edu

562-985-5471

es-lbinquiry@csulb.edu

562-985-5471

Los Angeles

www.calstatela.edu/admissions

admission@calstatela.edu

323-343-3901

admappealcommittee@calstatela.edu

323-343-3901

Maritime

www.csum.edu/web/admissions

admission@csum.edu

707-654-1330

admission@csum.edu

707-654-1331

Monterey Bay

csumb.edu/admissions

admissions@csumb.edu

831-582-3738

admprocessing@csumb.edu

831-582-3738

Northridge

www.csun.edu/admissions-records/applicants

admissions.records@csun.edu

818-677-3700

admissions.records@csun.edu

818-677-3700

Pomona

www.cpp.edu/~admissions/

admissions@cpp.edu

909-869-5299

admissions@cpp.edu

909-869-5299

Sacramento

www.csus.edu/admissions

admissions@csus.edu

916-278-7766

mavila@csus.edu

916-278-7752

San Bernardino

www.csusb.edu/admissions

moreinfo@csusb.edu

909-537-5188

moreinfo@csusb.edu

909-537-5188

San Diego

www.sdsu.edu/admissions

admissions@sdsu.edu

619-594-6336

admissions@sdsu.edu

619-594-6336

San Francisco

https://future.sfsu.edu/

ugadmit@sfsu.edu

415-338-6486

ugadmit@sfsu.edu

415-338-6486

San Jose

www.sjsu.edu/admissions

admissions@sjsu.edu

408-283-7500

admissions@sjsu.edu

408-283-7500

San Luis Obispo

admissions.calpoly.edu

admissions@calpoly.edu

805-756-1111

admissions@calpoly.edu

805-756-1111

San Marcos

www.csusm.edu/admissions/

apply@csusm.edu

760-750-4848

apply@csusm.edu

760-750-4848

Sonoma

www.sonoma.edu/admissions/

admissions@sonoma.edu

707-664-2778

admissions@sonoma.edu

707-664-2778

Stanislaus

www.csustan.edu/admissions

outreach_help_desk@csustan.edu

209-667-3070

outreach_help_desk@csustan.edu

209-667-3070

CalState TEACH

www.calstateteach.net/

admissions@calstateteach.net

562-951-4118

refunds@calstateteach.net

562-951-4118

Social Media Pages

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A Note About Etiquette

Cal State Apply expects all applicants to exhibit professionalism when contacting customer service. Applicants must identify themselves properly and honestly, as information cannot be provided to parents, spouses, family members, or friends. Misrepresentation of identity and/or dishonest, threatening, or offensive communication will not be tolerated.

 

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