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Liaison International

Cal State Apply Customer Service

General Information 

  • For faster service, contact us using the Live Chat feature in the application. Alternatively, contact us at 857-304-2087 or CalStateApply@liaisoncas.com (see hours of operation below).
  • We typically provide responses to emails within 2 business days; however, response times can take up to 3 business days when we’re at our busiest.
  • Be sure to have your CAS ID # (located under your name in the upper-right corner of the application) when contacting Cal State Apply via phone or email. 

Hours of Operation

Cal State Apply Application Support is available Monday–Friday, 6 AM – 5 PM PT.

Extended Hours of Operation
  • Monday, October 1 through Friday, November 16
    • Monday–Friday, 5 AM – 6:30 PM PT
    • Saturday–Sunday, 10 AM – 6 PM PT
  • Saturday, November 17 through Sunday, November 18
    • 8 AM – 11 PM PT
  • Monday, November 19 through Wednesday, November 21
    • 5 AM – 11 PM PT
  • Thursday, November 22 (Thanksgiving)
    • 8 AM – 7 PM PT
  • Friday, November 23 through Thursday, November 29
    • 5 AM – 11 PM PT
  • Friday, November 30 (last day to apply)
    • 5 AM – 2 AM PT (deadline to submit application is midnight)

When You Should Contact Cal State Apply Application Support

  • Technical issues with the application
  • Recommender Portal assistance
  • Issues with submitting your application
  • Fee waiver eligibility
  • Navigating through the applicant portal
  • Check status of test scores or letters of recommendation
  • Password reset requests

When You Should Contact a Campus Directly 

Cal State Apply can assist with application-related questions. For all other inquiries, including the following, please contact your program directly:  

  • Admission requirements and policies
  • Deadline requirements
  • Prerequisites
  • Supplemental materials
  • Requirements regarding the identity of recommenders
  • Status of your application after it is complete
  • Admission decisions and interview questions
  • Content and duration of a particular school's program
  • Updates or changes to your application after submission
  • Additional information you'd like to include with your application
Campus Contacts

For program and campus-specific questions, contact the applicable campus admissions department.

Campus Admissions Website Admissions Email Address Admissions Phone Number Refund Request Email Address Refund Request Phone Number
Bakersfield www.csub.edu/admissions  admissions@csub.edu 661-651-3036 admissionsappsupport@csub.edu 661-654-3932
Channel Islands www.csuci.edu/admissions admissions@csuci.edu 805-437-8520 admissions@csuci.edu 805-437-8520
Chico www.csuchico.edu/admissions info@csuchico.edu 530-898-4428 info@csuchico.edu 530-898-4428
Dominguez Hills www.csudh.edu/admissions admit@csudh.edu 310-243-3645 admit@csudh.edu 310-243-3645
East Bay www.csueastbay.edu/admissions/ admissions@csueastbay.edu 510-885-4348 admissionpetitions@csueastbay.edu 510-885-7563
Fresno www.csufresno.edu/are admissions@csufresno.edu 559-278-2261 admissions@csufresno.edu 559-278-2261
Fullerton www.fullerton.edu/future-students/ csufapply@fullerton.edu  657-278-2300 sfs@fullerton.edu 657-278-2795
Humboldt admissions.humboldt.edu/ apply@humboldt.edu 707-826-4402 steven.ladwig@humboldt.edu 707-826-6221
Long Beach  www.csulb.edu/admissions es-lbinquiry@csulb.edu 562-985-5471 es-lbinquiry@csulb.edu 562-985-5471
Los Angeles www.calstatela.edu/admissions admission@calstatela.edu 323-343-3901 admappealcommittee@calstatela.edu 323-343-3901
Maritime www.csum.edu/web/admissions admission@csum.edu 707-654-1330 admission@csum.edu 707-654-1331
Monterey Bay csumb.edu/admissions admissions@csumb.edu 831-582-3738 admprocessing@csumb.edu 831-582-3738
Northridge www.csun.edu/admissions-records/applicants admissions.records@csun.edu 818-677-3700 admissions.records@csun.edu 818-677-3700
Pomona www.cpp.edu/~admissions/ admissions@cpp.edu 909-869-5299 admissions@cpp.edu 909-869-5299
Sacramento www.csus.edu/admissions admissions@csus.edu 916-278-7766 mavila@csus.edu 916-278-7752
San Bernardino www.csusb.edu/admissions moreinfo@csusb.edu 909-537-5188 moreinfo@csusb.edu 909-537-5188
San Diego www.sdsu.edu/admissions admissions@sdsu.edu 619-594-6336 admissions@sdsu.edu 619-594-6336
San Francisco future.sfsu.edu/apply ugadmit@sfsu.edu 415-338-6486 ugadmit@sfsu.edu 415-338-6486
San Jose www.sjsu.edu/admissions admissions@sjsu.edu 408-283-7500 admissions@sjsu.edu 408-283-7500
San Luis Obispo admissions.calpoly.edu admissions@calpoly.edu 805-756-1111 admissions@calpoly.edu 805-756-1111
San Marcos www.csusm.edu/admissions/ apply@csusm.edu 760-750-4848 apply@csusm.edu 760-750-4848
Sonoma www.sonoma.edu/admissions/ admissions@sonoma.edu 707-664-2778 admissions@sonoma.edu 707-664-2778
Stanislaus www.csustan.edu/admissions outreach_help_desk@csustan.edu 209-667-3070 outreach_help_desk@csustan.edu 209-667-3070
CalState TEACH www.calstateteach.net/ admissions@calstateteach.net 562-951-4118 refunds@calstateteach.net 562-951-4118

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A Note About Etiquette

Cal State Apply expects all applicants to exhibit professionalism when contacting customer service. Applicants must identify themselves properly and honestly, as information cannot be provided to parents, spouses, family members, or friends. Misrepresentation of identity and/or dishonest, threatening, or offensive communication will not be tolerated.

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