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Liaison International

Cal State Apply Customer Service

General Information 

  • For faster service, contact us using the Live Chat feature at the bottom of each page in this help center. Alternatively, contact us at 857-304-2087 or (see hours of operation below).
  • We typically provide responses to emails within 2 business days; however, response times can take up to 3 business days when we’re at our busiest.
  • Be sure to have your CAS ID # (located under your name in the upper-right corner of the application) when contacting Cal State Apply via phone or email. 

Hours of Operation

  • Sunday, October 1 through Friday, November 17
    • Monday-Friday, 5:00 am-6:30 pm PT
    • Saturday-Sunday, 10:00 am-6:00 pm PT
  • Saturday, November 18 through Sunday, November 19
    • 8:00 am-11:00 pm PT
  • Monday, November 20 through Wednesday, November 22
    • 5:00 am-11:00 pm PT
  • Thursday, November 23 (Thanksgiving)
    • 8:00 am-7:00 pm PT
  • Friday, November 24 through Wednesday, November 29
    • 5:00 am-11:00 pm PT
  • Thursday, November 30 (last day to apply)
    • 5:00 am-2:00 am PT (deadline to submit application is midnight)

Social Media Pages 

For real-time news, updates, and information, follow us on Facebook and Twitter.

When You Should Contact a Program Directly 

Cal State Apply can assist with application-related questions. For all other inquiries, including the following, please contact your program directly:  

  • Admission requirements and policies
  • Deadline requirements
  • Prerequisites
  • Supplemental materials
  • Requirements regarding the identity of references
  • Admission decisions and interview questions
  • Content and duration of a particular school's program

A Note About Etiquette

Cal State Apply expects all applicants to exhibit professionalism when contacting customer service. 

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