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Liaison International

Cal State Apply Refund Policy

This page applies to: Cal State Apply

Refund Policy

Once you submit your application, your designated campus(es) have access to your information. Because of this, no refunds will be given for any reason. As stated in CSU’s policies, which all applicants must agree to upon submitting their application, applicants must agree to the no refund policy. It is the applicant’s responsibility to complete their application correctly, monitor the status of their application, ensure all required documents are received and posted to their application, respond to all notifications in a timely manner, and adhere to the deadline requirements posted by each individual campus to which you have applied.  

Credit Card Payment Disputes

Applicants who issue credit card chargebacks not authorized by CSU will receive a Bad Payment notification and the application will be removed from consideration from all programs. Applicants will have 10 business days to mail a money order payment for their full application fee + a $25 bank processing charge to reinstate their application. If your campus does not receive payment within the allotted time frame, the applicant will remain blocked and all programs to which you applied will be notified of non-payment. 

Withdrawing the Application

You can withdraw your application from consideration at any time.  Withdrawal requests should be sent directly to the campus(es) to which you’ve submitted an application. Include your full name and assigned Campus ID #. Please note that if you already paid your application fee(s), there are NO REFUNDS should you choose to withdraw. Application withdrawal requests must be made in writing, and may not be requested via phone.

For additional questions, please contact Customer Support at CalStateApply@liaisoncas.com or via phone at 857-304-2087. 

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