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Liaison International

Cal State Apply Refund Policy

Refund Policy

Once you submit your application, your designated campus(es) have access to your information. Because of this, no refunds will be given for any reason. As stated in CSU’s policies, which all applicants must agree to upon submitting their application, applicants must agree to the no refund policy. It is the applicant’s responsibility to complete their application correctly, monitor the status of their application, ensure all required documents are received and posted to their application, respond to all notifications in a timely manner, and adhere to the deadline requirements posted by each individual campus to which you have applied.  

Credit Card Payment Disputes

Applicants who issue credit card chargebacks not authorized by CSU will receive a Bad Payment notification and the application will be removed from consideration from all programs. To resolve this situation, you must issue Cal State Apply a check for the total amount. The check must be made out to CSU Trustees in US dollars and include your CAS ID. Please mail the check to:

CSU Trustees
401 Golden Shore Dr., 5th Floor Accounting
Long Beach, CA 90802

Until this payment is received, your application will not be released to the campus(es) or program(s) for which you applied. You will also be barred from applying to any CSU campus in any future application cycles until all outstanding fees are paid in full.

Withdrawing the Application

Applications cannot be withdrawn from Cal State Apply; you must contact the campus(es) you have applied to directly to request your application is withdrawn. Withdrawal of your application is not grounds for a refund.

Campus Contacts

For program and campus-specific questions, contact the applicable campus admissions department.

Campus Admissions Website Admissions Email Address Admissions Phone Number Refund Request Email Address Refund Request Phone Number
Bakersfield www.csub.edu/admissions  admissions@csub.edu 661-651-3036 admissionsappsupport@csub.edu 661-654-3932
Channel Islands www.csuci.edu/admissions admissions@csuci.edu 805-437-8520 admissions@csuci.edu 805-437-8520
Chico www.csuchico.edu/admissions info@csuchico.edu 530-898-4428 info@csuchico.edu 530-898-4428
Dominguez Hills www.csudh.edu/admissions admit@csudh.edu 310-243-3645 admit@csudh.edu 310-243-3645
East Bay www.csueastbay.edu/admissions/ admissions@csueastbay.edu 510-885-4348 admissionpetitions@csueastbay.edu 510-885-7563
Fresno www.csufresno.edu/are admissions@csufresno.edu 559-278-2261 admissions@csufresno.edu 559-278-2261
Fullerton www.fullerton.edu/future-students/ csufapply@fullerton.edu  657-278-2300 sfs@fullerton.edu 657-278-2795
Humboldt admissions.humboldt.edu/ apply@humboldt.edu 707-826-4402 steven.ladwig@humboldt.edu 707-826-6221
Long Beach  www.csulb.edu/admissions es-lbinquiry@csulb.edu 562-985-5471 es-lbinquiry@csulb.edu 562-985-5471
Los Angeles www.calstatela.edu/admissions admission@calstatela.edu 323-343-3901 admappealcommittee@calstatela.edu 323-343-3901
Maritime www.csum.edu/web/admissions admission@csum.edu 707-654-1330 admission@csum.edu 707-654-1331
Monterey Bay csumb.edu/admissions admissions@csumb.edu 831-582-3738 admprocessing@csumb.edu 831-582-3738
Northridge www.csun.edu/admissions-records/applicants admissions.records@csun.edu 818-677-3700 admissions.records@csun.edu 818-677-3700
Pomona www.cpp.edu/~admissions/ admissions@cpp.edu 909-869-5299 admissions@cpp.edu 909-869-5299
Sacramento www.csus.edu/admissions admissions@csus.edu 916-278-7766 mavila@csus.edu 916-278-7752
San Bernardino www.csusb.edu/admissions moreinfo@csusb.edu 909-537-5188 moreinfo@csusb.edu 909-537-5188
San Diego www.sdsu.edu/admissions admissions@sdsu.edu 619-594-6336 admissions@sdsu.edu 619-594-6336
San Francisco future.sfsu.edu/apply ugadmit@sfsu.edu 415-338-6486 ugadmit@sfsu.edu 415-338-6486
San Jose www.sjsu.edu/admissions admissions@sjsu.edu 408-283-7500 admissions@sjsu.edu 408-283-7500
San Luis Obispo admissions.calpoly.edu admissions@calpoly.edu 805-756-1111 admissions@calpoly.edu 805-756-1111
San Marcos www.csusm.edu/admissions/ apply@csusm.edu 760-750-4848 apply@csusm.edu 760-750-4848
Sonoma www.sonoma.edu/admissions/ admissions@sonoma.edu 707-664-2778 admissions@sonoma.edu 707-664-2778
Stanislaus www.csustan.edu/admissions outreach_help_desk@csustan.edu 209-667-3070 outreach_help_desk@csustan.edu 209-667-3070
CalState TEACH www.calstateteach.net/ admissions@calstateteach.net 562-951-4118 refunds@calstateteach.net 562-951-4118
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