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Liaison International

Cal State Apply Refund Policy

Refund Policy

Once you submit your application, your designated campus(es) have access to your information. Because of this, no refunds will be given for any reason. As stated in CSU’s policies, which all applicants must agree to upon submitting their application, applicants must agree to the no refund policy. It is the applicant’s responsibility to complete their application correctly, monitor the status of their application, ensure all required documents are received and posted to their application, respond to all notifications in a timely manner, and adhere to the deadline requirements posted by each individual campus to which you have applied.  

Credit Card Payment Disputes

Applicants who issue credit card chargebacks not authorized by CSU will receive a Bad Payment notification and the application will be removed from consideration from all programs. To resolve this situation, you must issue Cal State Apply a check for the total amount. The check must be made out to CSU Trustees in US dollars and include your CAS ID. Please mail the check to:

CSU Trustees
401 Golden Shore Dr., 5th Floor Accounting
Long Beach, CA 90802

Until this payment is received, your application will not be released to the campus(es) or program(s) for which you applied. You will also be barred from applying to any CSU campus in any future application cycles until all outstanding fees are paid in full.

Withdrawing the Application

Applications cannot be withdrawn from Cal State Apply; you must contact the campus(es) you have applied to directly to request your application is withdrawn. Withdrawal of your application is not grounds for a refund.

Campus Contacts

For program and campus-specific questions, contact the applicable campus admissions department.

Campus Admissions Website Admissions Email Address Admissions Phone Number Refund Request Email Address Refund Request Phone Number
Bakersfield 661-651-3036 661-654-3932
Channel Islands 805-437-8520 805-437-8520
Chico 530-898-4428 530-898-4428
Dominguez Hills 310-243-3645 310-243-3645
East Bay 510-885-4348 510-885-7563
Fresno 559-278-2261 559-278-2261
Fullerton  657-278-2300 657-278-2795
Humboldt 707-826-4402 707-826-6221
Long Beach 562-985-5471 562-985-5471
Los Angeles 323-343-3901 323-343-3901
Maritime 707-654-1330 707-654-1331
Monterey Bay 831-582-3738 831-582-3738
Northridge 818-677-3700 818-677-3700
Pomona 909-869-5299 909-869-5299
Sacramento 916-278-7766 916-278-7752
San Bernardino 909-537-5188 909-537-5188
San Diego 619-594-6336 619-594-6336
San Francisco 415-338-6486 415-338-6486
San Jose 408-283-7500 408-283-7500
San Luis Obispo 805-756-1111 805-756-1111
San Marcos 760-750-4848 760-750-4848
Sonoma 707-664-2778 707-664-2778
Stanislaus 209-667-3070 209-667-3070
CalState TEACH 562-951-4118 562-951-4118
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