Cal State Apply Refund Policy

Refund Policy

Once you submit your application, your designated campus(es) have access to your information. Because of this, no refunds will be given for any reason. As stated in CSU’s policies, which all applicants must agree to upon submitting their application, applicants must agree to the no refund policy. It is the applicant’s responsibility to complete their application correctly, monitor the status of their application, ensure all required documents are received and posted to their application, respond to all notifications in a timely manner, and adhere to the deadline requirements posted by each individual campus to which you have applied.

Credit Card Payment Disputes

Applicants who issue credit card chargebacks not authorized by CSU will receive a Bad Payment notification and the application will be removed from consideration from all programs. To resolve this situation, you must issue Cal State Apply a check for the total amount. The check must be made out to CSU Trustees in US dollars and include your CAS ID. Please mail the check to:

CSU Trustees
401 Golden Shore Dr., 5th Floor Accounting
Long Beach, CA 90802

Until this payment is received, your application will not be released to the campus(es) or program(s) for which you applied. You will also be barred from applying to any CSU campus in any future application cycles until all outstanding fees are paid in full.

Withdrawing the Application

Applications cannot be withdrawn from Cal State Apply; you must contact the campus(es) you have applied to directly to request your application is withdrawn. Withdrawal of your application is not grounds for a refund.