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Liaison International

Cal State Apply Refund Policy

Refund Policy

Once you submit your application, your designated campus(es) have access to your information. Because of this, no refunds will be given for any reason. As stated in CSU’s policies, which all applicants must agree to upon submitting their application, applicants must agree to the no refund policy. It is the applicant’s responsibility to complete their application correctly, monitor the status of their application, ensure all required documents are received and posted to their application, respond to all notifications in a timely manner, and adhere to the deadline requirements posted by each individual campus to which you have applied.  

Credit Card Payment Disputes

Applicants who issue credit card chargebacks not authorized by CSU will receive a Bad Payment notification and the application will be removed from consideration from all programs. To resolve this situation, you must issue Cal State Apply a check for the total amount. The check must be made out to CSU Trustees in US dollars and include your CAS ID. Please mail the check to:

CSU Trustees
401 Golden Shore Dr., 5th Floor Accounting
Long Beach, CA 90802

Until this payment is received, your application will not be released to the campus(es) or program(s) for which you applied. You will also be barred from applying to any CSU campus in any future application cycles until all outstanding fees are paid in full.

Withdrawing the Application

Applications cannot be withdrawn from Cal State Apply; you must contact the campus(es) you have applied to directly to request your application is withdrawn. Withdrawal of your application is not grounds for a refund.

Campus Contacts

For program and campus-specific questions, contact the applicable campus admissions department.

Campus Admissions Website Admissions Email Address Admissions Phone Number Refund Request Email Address Refund Request Phone Number
Bakersfield www.csub.edu/admissions  admissions@csub.edu (661) 651-3036 admissionsappsupport@csub.edu (661) 654-3932
Channel Islands www.csuci.edu/admissions admissions@csuci.edu (805) 437-8520 admissions@csuci.edu (805) 437-8520
Chico www.csuchico.edu/admissions info@csuchico.edu (530) 898-4428 info@csuchico.edu (530) 898-4428
Dominguez Hills www.csudh.edu/admissions admit@csudh.edu (310) 243-3645 admit@csudh.edu (310) 243-3645
East Bay www.csueastbay.edu/admissions/ admissions@csueastbay.edu (510) 885-4348 admissionpetitions@csueastbay.edu (510) 885-7563
Fresno www.csufresno.edu/are admissions@csufresno.edu (559) 278-2261 admissions@csufresno.edu (559) 278-2261
Fullerton www.fullerton.edu/future-students/ csufapply@fullerton.edu  (657) 278-2300 sfs@fullerton.edu (657) 278-2795
Humboldt admissions.humboldt.edu/ apply@humboldt.edu (707) 826-4402 steven.ladwig@humboldt.edu (707) 826-6221
Long Beach  www.csulb.edu/admissions es-lbinquiry@csulb.edu (562) 985-5471 es-lbinquiry@csulb.edu (562) 985-5471
Los Angeles www.calstatela.edu/admissions admission@calstatela.edu (323) 343-3901 admappealcommittee@calstatela.edu (323) 343-3901
Maritime www.csum.edu/web/admissions admission@csum.edu (707) 654-1330 admission@csum.edu (707) 654-1331
Monterey Bay csumb.edu/admissions admissions@csumb.edu (831) 582-3738 admprocessing@csumb.edu (831) 582-3738
Northridge www.csun.edu/admissions-records/applicants admissions.records@csun.edu (818) 677-3700 admissions.records@csun.edu (818) 677-3700
Pomona www.cpp.edu/~admissions/ admissions@cpp.edu (909) 869-5299 admissions@cpp.edu (909) 869-5299
Sacramento www.csus.edu/admissions admissions@csus.edu (916) 278-7766 mavila@csus.edu (916) 278-7752
San Bernardino www.csusb.edu/admissions moreinfo@csusb.edu (909) 537-5188 moreinfo@csusb.edu (909) 537-5188
San Diego www.sdsu.edu/admissions admissions@sdsu.edu (619) 594-6336 admissions@sdsu.edu (619) 594-6336
San Francisco future.sfsu.edu/apply ugadmit@sfsu.edu (415) 338-6486 ugadmit@sfsu.edu (415) 338-6486
San Jose www.sjsu.edu/admissions admissions@sjsu.edu (408) 283-7500 admissions@sjsu.edu (408) 283-7500
San Luis Obispo admissions.calpoly.edu admissions@calpoly.edu (805) 756-1111 admissions@calpoly.edu (805) 756-1111
San Marcos www.csusm.edu/admissions/ apply@csusm.edu (760) 750-4848 apply@csusm.edu (760) 750-4848
Sonoma www.sonoma.edu/admissions/ admissions@sonoma.edu (707) 664-2778 admissions@sonoma.edu (707) 664-2778
Stanislaus www.csustan.edu/admissions outreach_help_desk@csustan.edu (209) 667-3070 outreach_help_desk@csustan.edu (209) 667-3070
CalState TEACH www.calstateteach.net/ admissions@calstateteach.net (562) 951-4118 refunds@calstateteach.net (562) 951-4118
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