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Liaison

Supervisors

This page applies to Compact2Learn institutional administrators.

Supervisors can review and approve student experiences and complete forms and evaluations in Compact2Learn. You must first create the supervisor's account before they can access their students in Compact2Learn. Compact2Learn then sends the supervisor an automatic email invitation.

Add a Supervisor

  1. Click Training.
  2. Click Supervisors.
  3. Click Add a Supervisor.
  4. Complete all required fields. Supervisors can complete their profile information when they log in to their account. If you do not require the supervisor to complete certain fields, enter N/A.
  5. Under Locations, select which locations a supervisor is linked to.
  6. Click Save.

Once you've added a supervisor, they'll receive an automated email inviting them to set up their account. To avoid any confusion on their part, we recommend you email supervisors ahead of time to let them know about Compact2Learn and to expect this email. A copy of the email is available here if you would like to use it as the basis for your initial notification. We also recommend you periodically review new supervisor accounts to ensure they have been activated, and if not, you can always re-send the email invitation or email them separately. 

Update a Supervisor Account

You can only update a supervisor's account, including changing their email address, if they have not completed their account setup. The supervisor's status must be Invited.

  1. Click Training.
  2. Click Supervisors.
  3. Use the filter options to narrow your results, if needed.
  4. Under the Name column, click the supervisor's name.
  5. Update any fields, as needed.
  6. Click Save or Save and Resend Invitation to send a new email invitation.

Resend an Email Invitation

Compact2Learn automatically sends supervisors an email invitation. If the supervisor doesn't receive an email invitation, recommend that they:

  • Check their spam and junk folders.
  • Contact their IT department and safe-list no-reply@compact2learn.org.
  • Confirm with you that their account is set up with the correct email address.

To resend an email invitation:

  1. Click Training.
  2. Click Supervisors.
  3. Use the filter options to narrow your results, if needed.
  4. Under the Name column, click the supervisor's name.
  5. Confirm the correct email address is listed.
  6. Click Save and Resend Invitation to send a new email invitation.

Deactivate a Supervisor

If your program no longer works with a supervisor, you can mark that supervisor's account as inactive. This does not affect any experiences or hours previously logged by your students but does prevent students from selecting the supervisor for new experiences and activities.

  1. Click Training.
  2. Click Supervisors.
  3. Use the filter options to narrow your results, if needed.
  4. Under the Name column, click the supervisor's name.
  5. Under the Status drop-down, select Inactive.
  6. Click Save.
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