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Onboard Students

This page applies to Compact2Learn institutional administrators.


A successful onboarding of students to the Compact2Learn system is a very important step and one that you will repeat as new cohorts of students begin using Compact2Learn. Use the following tips to ensure students understand how to use Compact2Learn, including how to create accurate experiences.

Learn How Students Sign Up for Accounts

Unlike supervisors and faculty members, students sign up for Compact2Learn on their own. While Students can create their Compact2Learn accounts on the mobile or web apps, we recommend they use the web app when possible. Depending on your program’s subscription, there are two ways for a student to sign up:

  1. Authorization key sign up
    Programs that have purchased subscriptions for their students are issued a unique authorization key that students use to create their accounts. As the institutional administrator, you need to share this key with your students once your setup is complete. To find your authorization key, click Accounts, then Authorization Key. Students who create a new Compact2Learn account can apply the authorization key in either the mobile or web app. Students who have existing Compact2Learn accounts can add and manage their authorization keys in the web app only.

  2. Student paid subscription sign up
    Programs that require students to pay for their own Compact2Learn subscription will simply direct students to purchase a subscription on the Compact2Learn website. Students can only purchase a subscription in the web app.

Prepare and Send Student Signup Information

Once you've finished setting up your institution's Compact2Learn account, you're ready to send signup information to students. The following information should be included in the instructions you send to students:

  • A link to the student quick start guide.
    The student quick start guide provides step-by-step instructions for account and experience setup. Be sure to review this guide before sharing it with students.

  • Authorization key (if applicable).
    If you've paid for student subscriptions, you need to share your authorization key with students. To find your authorization key, click Accounts, then Authorization Key. If you require your students to pay for their own subscriptions, you will not use an authorization key.

  • The official name listed on your Compact2Learn account.
    Providing students with the exact name of your Compact2Learn account ensures they select the correct school when they set up their user profile. To confirm your account name, click Settings and view the name that appears under Your School.

  • Key deadlines​​​.
    Communicating deadlines for things like account and experience creation can help improve the process.

  • Additional information and expectations.
    Communicating additional details such as expectations for logging and submitting activities, details about completing forms or evaluations, or other department-specific details can also help with a smooth transition.

► View an email template you can copy and edit.

Template Subject Line: Compact2Learn Setup Instructions


This email contains the key information you need to set up your Compact2Learn account. You'll be using Compact2Learn to manage all your activities. Read this email carefully and save it for future reference.

You are responsible for setting up your Compact2Learn account. Please use the Quick Start Guide to set up your account by [insert date]. If you are an existing Compact2Learn user, make sure you follow those instructions and change your account type to a group account. You'll need the following information to complete the setup process:

  • Authorization Key: [insert authorization key]. This is a unique key and should not be shared. (Remove this bullet if you do not provide authorization keys.)
  • Official Compact2Learn Account Name: [insert official name of your account – you can find this in Settings under Your School].
  • Quick Start Guide: this guide provides all the details you need to set up your account. Once your account is created, you'll use this guide to help you create your first experience, log activities and hours, and complete forms and evaluations. You can always find this guide via the Help icon in your Compact2Learn account.

If you have difficulty setting up your account or have questions, please feel free to contact Compact2Learn Customer Service and they will assist you.

Verify Student Experience Accuracy

Once your students have created their Compact2Learn accounts and set up their experiences, we encourage you to confirm the accuracy of these experiences. Experiences are the backbone of the Compact2Learn system; incorrect experiences can affect activity approvals, as well as forms and evaluations. Use these strategies to verify experience accuracy:

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