Create and Update an Account

Last updated
Save as PDF

Create a New Account

When creating an account, consider the following:

Create only one account to avoid difficulties.
For your own security, do not share your password or account information with anyone.
Usernames and passwords are case-sensitive.
Use an email address that you check frequently to avoid missing important updates.

Create a New Group Account with a Program Authorization Key

You must use the authorization key your institution purchased for you to create a new account. Follow the steps below to set up your account and connect to your program.

Go to [https://app.time2track.com/signup] or download the [CAS NAME] mobile app.
Complete the required fields.
Enter your authorization key and click Continue or Submit.
If available, click View our Quick Start Guide to learn more about [CAS NAME].
Once your account is created, ensure you complete your profile.

Update an Existing Account

If you already have a [CAS NAME] free trial, paid, or expired account, you can make several updates.

Link to a New Program

Follow these steps if you are linking your account to a new program or configuration (e.g., changing your account from being linked with configuration A to configuration B). You can only make these changes in the web app.

Log in to [https://app.time2track.com/login].
Under Settings, click Profile.
Under Account Type, click Change Account Type.
Enter your program's school or organization name. Contact them to confirm how they are listed in [CAS NAME], as this is how you'll be linked to your program.
Click the checkbox to acknowledge that your selection may significantly impact how you can use [CAS NAME].
Click Save.

Add a Program Authorization Key

If you have an existing [CAS NAME] account and your program sends you an authorization key, this means that they purchased a [CAS NAME] subscription for you. You can add your program's authorization key in the web app only.

Log in to [https://app.time2track.com/login].
Navigate to Settings > Subscription > Purchase Subscription.
Enter your program's authorization key, then click Apply.

FAQs

Why won't my authorization key work in the mobile app?

Make sure you include dashes where applicable. Additionally, confirm that you have the correct authorization key and are working in the correct account type.