For help with application-related questions, you can log in to your application and contact us using the chat icon in the lower right corner. You can also contact us by email at support@engineeringcas.myliaison.com or by phone at 857-304-2048. Note the following:
Hours of operation: Monday – Friday, 9 AM – 5 PM ET.
For the quickest response, log in to your application and contact us by chat.
We typically provide responses to emails within two business days; however, response times can take up to three business days when we’re at our busiest.
Be sure to have your CAS ID number (located under your name in the upper-left corner of the application) when contacting EngineeringCAS.
2025-2026 Cycle Applicants: note that the CAS ID number is located under your name in the upper-right corner of your application.
Please note that our offices generally observe the following holidays, which may impact our customer service hours.
New Year's Day
Martin Luther King Jr. Day
Presidents' Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Columbus / Indigenous Peoples' Day
Thanksgiving
Day after Thanksgiving
Christmas Day
When You Should Contact a Program Directly
EngineeringCAS can assist with application-related questions. For all other inquiries, including the following, please contact your program directly:
Admission requirements and policies
Deadline requirements
Prerequisites
Supplemental materials
Requirements regarding the identity of recommenders
Status of your application after it is complete
Admission decisions and interview questions
Content and duration of a particular school's program
A Note About Etiquette
EngineeringCAS expects all applicants to exhibit professionalism when contacting customer service. Applicants must identify themselves properly and honestly, as information cannot be provided to parents, spouses, family members, or friends. Misrepresentation of identity and/or dishonest, threatening, or offensive communication will not be tolerated.
