Accessing EMP

Account Basics

When accessing your account, consider the following:

• For your own security, do not share your password or account information with anyone.
• Usernames and passwords are case-sensitive.
• Use an email address that you check frequently to avoid missing important notifications.

Accessing EMP as a New User

If you received an email invitation to log in, you first need to create your password in order to log in to EMP. To do so:

1. Follow the link to the setup page.
2. Enter your password.
3. Confirm your password.
4. Click Login.

The account set-up link in the email is active for 2 hours. If you do not receive this email, or if the link has expired, contact your administrator to have the email re-sent. 

Accessing EMP as a Returning User

If you already have an EMP account:

1. Go toEMP.
2. Enter your credentials and click Login.

Resetting Your Password 

Your password information is not accessible by customer service. To retrieve your password:

1. Click the Forgot password? button on the login page.
2. Enter the email address associated with your account under the Email address field.
3. Click Send email.
4. Follow the instructions in the email you receive to reset your password. You must create and confirm a password which:

• Is a minimum of eight characters,
• Contains at least one uppercase letter,
• Contains at least one lowercase letter,
• Contains at least one number or special character, and
• Avoids common keyboard patterns (e.g., qwerty) or common words (e.g., names).