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Technical Requirements

Compatible Browsers

A web browser is the program your computer uses to connect to the Internet and access Letters by Liaison.

Chrome and Firefox (Preferred)

For the optimum experience, we recommend using the most current version of Mozilla Firefox or Google Chrome, which work on both Macs and PCs. You can download these browsers for free here:


Safari is the default internet browser for Apple products and is compatible with Letters by Liaison. If you encounter any difficulty while using the most up-to-date version of Safari, try switching to Chrome or Firefox.


Edge is Microsoft’s most recent browser and is compatible with Letters by Liaison. If you encounter any difficulty while using the most up-to-date version of Edge, try switching to Chrome or Firefox. 

Internet Explorer

As of June 26, 2020, all versions of Internet Explorer, including Internet Explorer 11, are incompatible with Letters by Liaison. Switch to a supported browser to access Letters by Liaison.


If you are having difficulty loading Letters by Liaison:

  • Ensure you are using the most current version of a compatible browser. 
  • Confirm that Cookies, JavaScript, and Pop-ups are enabled within your browser. 
  • Be aware if you are using public Wi-Fi (e.g., libraries, coffee shops), connection speeds may slow down Letters by Liaison.

To determine your browser's version, and to confirm that Cookies, JavaScript, and Pop-up windows are enabled, visit  

Mobile Device Accessibility

You can view and edit Letters by Liaison using a compatible browser on your smartphone or tablet. If you encounter any difficulty while using your mobile device, try switching to the Chrome or Safari mobile browser.

However, for an optimal experience, we recommend you use a computer. 

Email Notifications

Emails can sometimes get flagged as junk or spam, which prevents them from appearing in your inbox. To ensure you receive email notifications, you may need to designate us as a trusted source through your email provider. Use these links to obtain your email provider's safe-listing instructions:

Safe-List Email Address and Email Subject

Ensure is safe-listed. Additionally, check your junk and spam email folders for emails that contain a subject line of "Applicant Recommendation Request," "Applicant Evaluation Request," or "Applicant Reference Request."

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