Course subjects are assigned to categories based on the titles and department prefixes listed on your official transcripts, not the course content itself. Since your optometry programs determine and use the standardized OptomCAS Course Subjects list, they will not consider dispute requests for course subject assignments that are clearly indicated on this list. Additionally, OptomCAS will not accept documentation (i.e., letters, course descriptions, unofficial transcripts) in an attempt to prove a course's content differed from that indicated by the title and prefix.
The following correction requests must be submitted in writing via email.
If, during verification, a course subject is incorrectly assigned to the wrong category, OptomCAS can re-review the course title and prefix and make appropriate changes. For example, if your course is titled Inorganic Chemistry I, but was incorrectly categorized as Organic Chemistry, OptomCAS can update this coursework after verification. To update course subjects that were categorized incorrectly, email customer service at support@optomcas.myliaison.com with the subject line Course Subject Correction and indicate the requested change.
On some occasions courses may have questionable or vague titles. If a verified course subject assignment is correct by OptomCAS standards, but you feel that you can provide a course description that indicates it should reflect a different category, you can request that OptomCAS provide this information to your programs. To request an admissions notification for a questionable or vague title, email customer service at support@optomcas.myliaison.com with the subject line Course Subject Correction and support your argument by providing the following:
If, upon review, OptomCAS feels that the provided information supports a valid argument for your requested course subject assignment, we will notify your programs through an admissions note; however, we will not change the verified course subject assignment and we will not update your GPA calculations.
If OptomCAS feels that the provided information does not support a valid argument for your requested course subject assignment, we will not honor your request. If you still wish to dispute your course subject assignment, contact your programs directly.
During verification, OptomCAS uses the information you entered on the Transcript Entry page to calculate several GPAs. Incorrect GPA calculations – which rarely occur – are most often a result of an error in your entered coursework.
If you believe a GPA was calculated incorrectly, you should first:
If, after calculating the GPA, you still believe there is an error, email customer service at support@optomcas.myliaison.com with the subject line Verification: GPA inquiry and:
OptomCAS does not accept GPA review requests by phone.