UMass Lowell Program User Guide

Cycle Timeframes

Applicant Portal

The Applicant Portal opens in early July and closes in late October. You can view the specific cycle dates, including final processing dates (e.g., last date to submit transcripts, etc.), on the UMass Lowell Application Cycle Dates page.

Configuration Portal

Between early April and late June, configurations are entered into the prelaunch environment. The account team and UMass Lowell review submitted configurations in June.

Outcomes

You can view new applicants shortly after the new cycle opens in early July.

Program Participation Requirements

UMass Lowell requires all programs to designate two contacts at your institution who will receive all communication from UMass Lowell, including the configuration, application, and Outcomes launch notifications.

Applicant Portal

The first three sections of the UMass Lowell application (i.e., Personal Information, Academic History, and Supporting Information) compose the core application. They contain questions that are commonly asked of applicants across all participating programs, such as an applicant's biographic information, standardized test scores, and experiences. The fourth section of the application is Program Materials, which is customized by you through the Configuration Portal (discussed in the next section).

You can access the 2024-2025 UMass Lowell application and UMass Lowell Applicant Help Center to review the applicant experience. You can also create a test application in the Applicant Portal; we recommend creating a new account and adding "test" to your name (e.g., TestJohn TestDoe).

For a general overview of the applicant experience, review the following documents:

• Applicant Processing Reference Guide: learn how applicants move through the application and Liaison processes applicant materials, such as transcripts and official test scores.
• Application Statuses Reference Guide: review what each application status means and how you can interact with applicants at different stages.
  • Review the requirements for the UMass Lowell Complete application status.
• Invitation Codes Reference Guide: learn how to offer individual deadline extensions directly to applicants.
• UMass Lowell Quick Start Guide and FAQs: a suggested timeline for completing and submitting the application, links to important pages including cycle dates and fees, and a FAQs section.

 You can direct any applicant inquiries related to the application to UMass Lowell Customer Service.

Configuration Portal

Use the Configuration Portal Quick Start Guide to make sure you configure your program(s) efficiently and completely in the prelaunch environment. Be sure to check out your CAS's configuration options and review the best practices found throughout. If any optional sections of the application are required for your program (e.g., experiences, test scores, etc.), you'll want to note this on your program home page.

Once you've configured your program, you'll need to have it approved by the account team and UMass Lowell before it is available to applicants. If your program is reviewed after the cycle launches, UMass Lowell will approve it.

Outcomes

Review the Outcomes Help Center for any questions related to working in Outcomes.

• Working with the Dashboard: the Dashboard in Outcomes is the landing page where you arrive after logging in.
• Navigating the Applications Grid: the Applications section is the central hub for viewing, editing, and processing applications to any of your programs.
• Navigating an Application: review your applications and learn how to edit the layout of this page.
• Working with Segments: segments are groups of applications or contacts that meet a specific set of criteria you’ve established through filters. You can use Segments to move applicants into the correct Phase.
• Working with Phases: use Phases to organize applicants, corresponding with their current status with your institution.
• Working with Application Exports: you can export the Application Summary as a PDF with this feature.

The Release Notes feature new enhancements in Outcomes, in addition to upcoming training opportunities. Additionally, you can view the Release Notes for the Applicant Portal and Configuration Portal.

For any questions, contact the Client Support Specialist Team.

Cycle Enhancements