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Liaison International

PSYCAS Customer Service

This page applies to: PSYCAS

General Information

For help with application-related questions, contact us at 617-612-2088 or psycasinfo@liaisoncas.com. Note the following:

  • Hours of operation: Monday-Friday, 9am-5pm ET.
  • We typically provide responses to emails within 2 business days; however, response times can take up to 3 business days when we’re at our busiest.
  • Be sure to have your CAS ID # (located under your name in the upper-right corner of the application) when contacting PSYCAS via phone or email. 

When You Should Contact a Program Directly 

For all other inquiries, including the following, please contact your program directly:  

  • Admission requirements and policies
  • Deadline requirements
  • Prerequisites
  • Supplemental materials
  • Requirements regarding the identity of references
  • Status of your application after it has been verified
  • Admission decisions and interview questions
  • Content and duration of a particular school's program

A Note About Etiquette

PSYCAS expects all applicants to exhibit professionalism when contacting customer service. Applicants must identify themselves properly and honestly, as information cannot be provided to parents, spouses, family members, or friends. Misrepresentation of identity and/or dishonest, threatening, or offensive communication will not be tolerated.

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