If you have any questions, you can contact customer service.
The ResidencyCAS Interview Portal is used to accept or decline interview invitations, select preferred interview sessions, and participate in interviews. Starting October 1st, you can access the Interview Portal directly from the application using the App Switcher in the left navigation menu.
Programs typically provide detailed interview instructions in their email invitations, as interview processes may vary by program.
In the Interview Portal, you can:
💡Tip: to prevent duplicate calendar entries, download the file to your personal calendar after all interviews are scheduled.
Use the My Programs button to accept or decline invitations, select interview dates, and view confirmed interviews. These processes may vary by program; for example, some programs may schedule interviews outside the portal or offer waitlists for sessions that are full. For specific instructions, refer to your invitation email or contact the program directly.
Once you accept an invitation, the process for selecting an interview session may vary; refer to your invitation email or contact the program directly with any questions.
Generally, you're first prompted to select a preferred interview day session. If a program has more than one date available, you may be prompted to select a second choice. Alternatively, programs may allow you to join waitlists for any sessions that are already full.
Once you submit your selections, you'll see the interview sessions in the Interviews tab. Some programs automatically confirm your choices, while others review and confirm later. Depending on how the program is scheduling interviews, you may see your preferred interview dates under the Confirmed or Pending sections in this tab.
When you decline an invitation, you're prompted to confirm your action before the program receives this information.
Navigate to the Interviews tab to Cancel or reschedule an interview (i.e., Update Assignment).
There are two types of waitlists:
Contact the program if you have any questions regarding their waitlist processes.
To ensure transparency between applicants and programs during the scheduling process, a set of system-generated emails are sent as follows:
Action |
Email Recipient |
Email Content |
---|---|---|
Applicant declines an interview invitation. |
Program |
Subject: Invitation Declined Hello [Program Manager First Name] [Program Manager Last Name], Please be advised that [Applicant First Name] [Applicant Last Name] has declined the invitation to participate in an interview session with your program. If you need to contact the applicant, their email address is [Applicant Email Address]. Regards, |
Applicant cancels an interview. |
Program |
Subject: Interview Cancellation Hello [Program Manager First Name] [Program Manager Last Name], Please be advised that [Applicant First Name] [Applicant Last Name] has cancelled a scheduled interview with your program. They will no longer be attending the [Session Name] session. If you need to contact the applicant, their email address is [Applicant Email Address]. Regards, |
A spot becomes available to an applicant on a session waitlist – the waitlist is set up as first-come, first-served. |
Applicant |
Subject: Interview Spot Available – First to Respond Will Be Scheduled Hello [Applicant First Name], Please be advised that a spot just became available for the [Program Session Name] interview session you are waitlisted for at [Program Name]. This opening will be filled on a first-come, first-served basis. To accept the open spot, please log in to the ResidencyCAS Interview Portal and go to the Interviews tab of the My Programs panel to update your assignment with [Program Name]. Only the first applicant to respond will be scheduled. All others will remain on the waitlist and be notified if additional spots become available. Regards, |
A spot becomes available to an applicant on a session waitlist – the waitlist is set up sequentially, and the next applicant in line gets the spot. |
Applicant |
Subject: Interview Spot Available - Limited Time to Respond Hello [Applicant First Name], Please be advised that a spot just became available for the [Program Session Name] interview session you are waitlisted for at [Program Name]. As the next person in line, you now have the opportunity to claim it. Please note: You have until [Date and Time] to accept the open spot. If you do not respond by then, the spot will be offered to the next applicant on the waitlist. To accept the open spot, please log in to the ResidencyCAS Interview Portal and go to the Interviews tab of the My Programs panel to update your assignment with [Program Name]. If you no longer wish to take the open spot for the [Program Session Name], no action is needed. Regards, |
When you're ready to begin your interview, click Join from your dashboard.
Once the interview has started, a countdown of remaining time displays at the top of the Live Meeting view. An audible sound plays when there are 2 minutes remaining and again when the timer reaches 0 minutes. Note: if using Safari, ensure the "Auto-Play" option is enabled in your browser settings to hear these notifications.
🌟For the best experience, we recommend using Chrome as the preferred browser.
If you lose connection during an interview, try to reconnect as quickly as possible. If you're unable to rejoin promptly, contact the program directly, typically the program manager or coordinator. While you can also reach out to our customer service team for assistance, please note that they cannot resolve connection issues related to your device or internet.