Contact Support

For assistance, contact us by email at programsupport@residencycas.com or by phone at 617-612-2870. Note the following:

• Hours of operation: Monday – Friday, 9 AM – 5 PM ET.
• We typically provide responses to emails within two business days; however, response times can take up to three business days when we’re at our busiest.
• To ensure that you receive all our email messages, add our email address to your safe sender list.