Ada Style Specifications

Ada is an AI-powered chatbot that Liaison uses for applicant customer service. If the applicant is unsatisfied with the chatbot's answer, they can be redirected to RingCentral's live support chat.

When creating bot answers:

• Keep responses to two sentences or less; divide responses into separate texts as necessary.
• Use a casual, conversational tone. 
• Use double quotes for button or link names (i.e., click “Submit”).
• Divide steps into separate lines with numbers at the beginning (e.g., 1. Click the “Forgot your password?” link).
• When using emojis, ensure they are relevant, understandable, and appropriate.