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Verifying Email Domains After Refresh

Step 1: Locate Authorized Domains

  1. In the refreshed sandbox, navigate to Setup.
  2. Enter Authorized Email Domains in the Quick Find field, and select Authorized Email Domains.

Step 2: Add/Verify Domain

  1. Click Add and enter your domain name
  2. Salesforce will generate a unique TXT record verification key.

Step 3: Update DNS Settings

  1. Log in to your DNS provider (e.g., GoDaddy, Cloudflare) and add the new TXT record provided by Salesforce.
    • Note: DNS changes can take time to propagate.

Step 4: Confirm Verification

  1. Return to Authorized Email Domains in Salesforce and select Verify domain ownership.
    • Alternatively, you could create a new DKIM key for your sandbox environment. This also authorizes the domain. For steps, see Configuring DKIM in Salesforce

 

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