Upgrading the Events Check-In app
Before upgrading to and using the Events Check-In App (v2.0.0), it is recommended that you first upgrade to the latest TargetX Events package (Version 2605.16) to ensure a clean implementation and avoid potential issues.
Step 1: Uninstall Events Check-In App 2 Connected App
- Log in to your Salesforce Org.
- Navigate to Setup > Connected Apps OAuth Usage and locate Events Check-In App 2.
- If it doesn’t exist, proceed to Step 2.
- There will be a “load actions” button.
- You will then see a button for either Install or Uninstall.
- If you see the Install button, proceed to Step 2.
- Click Uninstall for the connected app.
Note: the uninstall is necessary to prevent problematic duplicate entries in Connected App OAuth Usage.
Step 2: Upgrade your Events package to 2605.16 (May '26 Patch)
Note: The updated Events package for May '26 is an incremental update to the original May release (2605.6) and will have minimal impact, as it only adds the Connected Apps required for the Events Check-In App with no other functional changes. Note: Base version 2602.4 or later is required.
Refer to the Events Upgrade article for detailed upgrade instructions.
Step 3: Download the new TargetX Offline Events Check-In App
Download the TargetX Offline Events Check-In App from the App Store here.
Notes:
- The iOS requirement for this update is iOS 17.
- Permitted users can "view" events and "add" events from the CRM into the App. No events would be available to download if they are not permitted and have the app.
- You may only have FIVE devices logged in per Username. If you log in to additional devices, users will be logged out and lose their check-in data if they haven't synced.