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Managing Email Templates

Managing Email Templates
Creating email templates, using merge fields, working with images and condition sets.

This guide provides articles related to Email Templates.

  • Creating and Updating Email Templates
    Email Template Types, creating HTML email, email templates and plain text email. Adding content, merge fields, and conditional content.
  • Testing that custom object merge fields show up in your email message
    Test messages do not display merge fields from custom objects (like Tests).
  • Updating Owner Full Name
    Instructions on modifying existing email templates using the owner full name merge into templates that will function the same way with the latest TargetX email infrastructure. Owner full name is a special Salesforce “field” that automatically combines the first and last name, however this special field is not available for query via API.
  • Using Merge fields
    Using merge fields in HTML Email and using merge fields to display Dates in emails.
  • Working with Condition Sets
    Understanding Condition Sets, enabling Content Blocks, and writing a condition set for Email, Portal, or Group Assignment.
  • Working with Images in Email
    Saving images to use in your emails, embedding animated gifs and recommended dimensions for email graphics.

 

 

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