Enabling Engage notifications
Enabling and disabling SMS notifications in TargetX Engage
- Navigate to the Advisor Center.
- Click the for the room where you want to configure the Sign-In field.
- Click the icon, then click the icon.
- Click the Room Settings icon ( ).
- In the Notifications section, deselect the ‘Allow students to receive SMS for activity in this room.’
- Save your changes.
Signing up for an Engage meeting and alerts
If TargetX SMS is installed, a student will receive several SMS notifications from TargetX Engage to the number they enter during Check-In:
- Notification that they have been added to the queue (after check-in to TargetX Engage).
- Notification of their position in the queue.
Once a student registers in Engage, they receive a message with their position in the queue:
<first name>, you are number <position number> in the queue.
- When they are 20th in line
- When they are 10th in line
- When they are 5th in line
- When they are 'next' in the queue
- Once an advisor picks up their meeting
SMS notifications can be enabled/disabled in Room Settings.
Note: Engage does not support incoming messages from students who respond to these automated notifications. I.e., if a student responds to the alert, nothing will happen, and the message won't go anywhere.