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Managing Event attendance

Several tools within the Events app help limit, track, and manage the attendance for your Event. The following options for Event Details are available:

Setting

Description

Maximum Attendees 
  • This is a required field that must be populated with a number.
  • Allows you to set a cap on the total head count for your event.
  • Includes registrants and any guests.
Unlimited Attendees
  • If checked, the system will override the limitation set in Maximum Attendees
Waiting List
  • If checked, any registrants over the maximum number of attendees will be added to a waitlist:
    • when a spot opens, the first registrant on the waitlist will be automatically added as an attendee and a confirmation email will be sent.
  • if left unchecked, any registrant attempts once the maximum number of attendees has been reached will see a notification that the event is full.
Email Waitlist Promotion
  • For a PAID EVENT, when an available spot opens in the Event, everyone on the waitlist will be emailed with an invitation to register and pay an associated event fee. The spot will be awarded to whoever completes the registration first. 
  • For a FREE EVENT, turning on the Email Waitlist Promotion by checking the box will email everyone on the waitlist to offer an invitation to register, rather than only emailing the first person on the waitlist to offer the spot. ​
Allowed Guests
  • Allows you to set a cap on the number of guests that a registrant may bring.
    • If you set the allowed guests to 2, for example, then this would result in a total of 3 possible attendees: 1 registrant and 2 guests.

 

 

 

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