Skip to main content

Return to TX Community

Liaison

Why doesn't the Recommender's Name display on the Checklist?

Problem: A student's Checklist is displaying 'Recommendation not received' but is not displaying the Recommender's Name with the options to 'Remind' or 'Change'

Recommendation not received, no name displayed

Solution: Ensure the Record Type of the Checklist Item matches the Record Type of the Requirement Rule and that the Applies to Requirement is checked.

Checklist Item record type
must match:
Requirement Rule record type

Once this is corrected, the checklist item should display correctly:
Recommender with name displayed correctly
 

  • Was this article helpful?