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Customizing the message users receive after submitting a payment

  1. Navigate to your Payment Connectors tab.
  2. Select the record for Nelnet where you want to add a custom message.
  3. Enter the message in the Confirmation Message field.

Note: If you don't see the Confirmation Message field, contact your Administrator to add it to the Page Layout.

  1. Save your changes.

    The user will see a message during payment:

Payment confirmation message

For details on setting the redirect time, see How to set the 'redirect time' for Payments.

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