Test How To

Email us at ca_transferrecs@liaisoncas.com. Please include the following information:

• Your full name.
• Your email address.
• The applicant's name.
• The file you're attempting to upload, if applicable.

The applicant may have listed a different email address than the one you used to create your account. Contact the applicant and ask them to change the email address listed on their application. Or, create a new account using the email address the applicant listed.

For the optimum experience, we recommend using the most current version of Mozilla Firefox or Google Chrome, which work on both PCs and Macs.

Contact the applicant and ask them to delete the recommendation request and add a new one. This will reset the recommendation request.

The applicant enters the "due date" for the requested recommendation. It may or may not be the same date as the actual deadline. If the due date has passed, submit your recommendation and contact the applicant to confirm deadline dates.

Check that your document is in an accepted file format: Microsoft Word document, PDF, Rich Text Format (.rtf), or Plain Text file (.txt). Other file types are not accepted, including those created using very old versions of Word.

Make sure that your document is 5 MB or smaller. If it's too large, compress it before uploading.

If you printed and scanned your letter, check whether it is saved as an image file (e.g., JPG or PNG format). If so, convert it to a PDF before uploading.

Try switching browsers. For the optimum experience, we recommend using the most current version of Mozilla Firefox or Google Chrome, which work on both PCs and Macs.

Please also note that we recommend using this site on a computer. If you're using a tablet or other mobile device, switch to a computer to complete the upload process.

CBOs are non-profit or government-funded organizations or programs that help students become college-ready. They do not charge for their services and often serve students from historically marginalized communities.

There is a group of CBO questions within the Academic History section of the application. The CBO section prompts students to share up to 3 CBOs that helped them with the application process. 

For each CBO, students select the organization from our list of 200+ CBOs. If an organization is not listed, students can select an "other" option and enter the CBO's name. Students may also optionally share the name, email, and phone number of a counselor, advisor, or mentor from the selected CBO.

First, double-check that your organization isn't already on the list using the CBO list PDF or spreadsheet. If your organization is not there, you can use our CBO list request form. A member of our Education and Training team will follow up with you.