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Compact2Learn Technical Requirements & Accessibility

This page applies to [CAS NAME] supervisors.

Compatible Browsers

A web browser is the program your computer uses to connect to the Internet and access [CAS NAME]. You can use any browser to access [CAS NAME], including Google Chrome, Mozilla Firefox, Safari, and Edge.

Note that as of September 21, 2020, all versions of Internet Explorer, including Internet Explorer 11, are incompatible with [CAS NAME].


If you are having difficulty loading pages:

  • Ensure you are using the most current version of a compatible browser.
  • Confirm that Cookies, JavaScript, and Pop-ups are enabled within your browser.
  • Be aware if you are using public Wi-Fi (e.g., libraries, coffee shops), connection speeds may slow down the site.

To determine your browser's version, and to confirm that Cookies, JavaScript, and Pop-up windows are enabled, visit


[CAS NAME] is committed to making our system accessible to all individuals. Visit the Liaison International 508 Compliance Audits and Managements page to learn more about our standards and download our VPATs.

Mobile App and Devices

You can download the [CAS NAME] app for iOS and Android from the app store. Note that the app is a beta release and only supports [CAS NAME] for [trainee]s. As we add new features to the app, please send us any feedback, comments, or suggestions to Check out our FAQs for additional help.

Frequently Asked Questions (FAQs)
Where can I find the mobile app?

Go to Google Play or the Apple App Store and search for [CAS NAME]. The official app is produced by Liaison Google Dev.


Can I use the app if I have a supervisor, faculty, or institutional administrator account?

Currently, the [CAS NAME] app only supports [trainee] accounts. We plan to support additional user roles in future releases.


What can I do on the [CAS NAME] app?

You can log, edit, and schedule your activities and create [placement]s. In future releases, you'll be able to approve forms and evaluations.


How do I add [placement]s in the app?

From the Activities page:

  1. Click the plus sign in the upper right corner.
  2. Under [Placement], click the arrow.
  3. Click the plus sign in the upper right corner.
  4. Complete all required fields to create a new [placement].
  5. Click Save.

You can now use your new [placement].


What is Face ID?

Apple's Face ID is a facial recognition system that provides intuitive and secure authentication. You can use Face ID technology to securely log in to the [CAS NAME] app. 


How do I turn on Face ID?

First, you must log in to the [CAS NAME] app. Under Profile, click sign in with Face ID and enter your password. Then, return to the [CAS NAME] app login page, click sign in with Face ID, and then click Ok


I'm getting an internal server error message when I try to log in to the [CAS NAME] app.

If you have several user roles linked to your [CAS NAME] account (e.g., [trainee], supervisor, faculty, institutional administrator, etc.), you must log in to your [CAS NAME] account through a browser and switch to your [trainee] user role. Then you can log in to the [CAS NAME] app.


You can also view and edit [CAS NAME] using a compatible browser on your smartphone or tablet. However, for an optimal experience – and when completing sections with many fields – we recommend you use a computer.

Email Notifications

Emails can sometimes get flagged as junk or spam, which prevents them from appearing in your inbox. To ensure you receive email notifications, you may need to designate us as a trusted source through your email provider. Use these links to obtain your email provider's safe-listing instructions:

Safe-List Email Addresses

Ensure the following email addresses are safe-listed:


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