Time2Track Technical Requirements & Accessibility

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Compatible Browsers

A web browser is the program your computer uses to connect to the Internet and access Time2Track.

Chrome and Firefox (Preferred)

For the optimum experience, we recommend using the most current version of Mozilla Firefox or Google Chrome, which work on both Macs and PCs. You can download these browsers for free here:

Safari

Safari is the default internet browser for Apple products and is compatible with Time2Track. If you encounter any difficulty while using the most up-to-date version of Safari, try switching to Chrome or Firefox.

Edge

Edge is Microsoft’s most recent browser and is compatible with Time2Track. If you encounter any difficulty while using the most up-to-date version of Edge, try switching to Chrome or Firefox.

Internet Explorer

As of June 15, 2022, Internet Explorer is no longer supported by Microsoft. Switch to a supported browser to access Time2Track.

Troubleshooting

If you are having difficulty loading Time2Track:

Ensure you are using the most current version of a compatible browser, which should support a minimum security standard of TLS 1.2. Most modern browsers already meet this requirement, but if you’re unsure or experiencing issues, you may need to refer to your browser’s help content or consider updating to a newer version.
Confirm that Cookies, JavaScript, and Pop-ups are enabled within your browser.
Be aware if you are using public Wi-Fi (e.g., libraries, coffee shops), connection speeds may slow down the portal.

To determine your browser's version, and to confirm that Cookies, JavaScript, and Pop-up windows are enabled, visit http://whatismybrowser.com.

Accessibility

Time2Track is committed to making our system accessible to all individuals. Visit the Liaison International 508 Compliance Audits and Management page to learn more about our standards and download our VPATs.

Mobile App and Devices

You can download the Time2Track app for iOS and Android from the app store. Note that the app is a beta release and only supports Time2Track for trainees. As we add new features to the app, please send us any feedback, comments, or suggestions to feedback@time2track.com. Check out our FAQs for additional help.

Frequently Asked Questions (FAQs)
Where can I find the mobile app? Go to Google Play or the Apple App Store and search for Time2Track. The official app is produced by Liaison Google Dev. Can I use the app if I have a supervisor, faculty, or institutional administrator account? Currently, the Time2Track app only supports trainee accounts. We plan to support additional user roles in future releases. What can I do on the Time2Track app? You can log, edit, and schedule your activities and create placements. In future releases, you'll be able to approve forms and evaluations. How do I add placements in the app? From the Activities page: Click the plus sign in the upper right corner. Under Placement, click the arrow. Click the plus sign in the upper right corner. Complete all required fields to create a new placement. Click Save. You can now use your new placement. What is Face ID? Apple's Face ID is a facial recognition system that provides intuitive and secure authentication. You can use Face ID technology to securely log in to the Time2Track app. How do I turn on Face ID? First, you must log in to the Time2Track app. Under Profile, click sign in with Face ID and enter your password. Then, return to the Time2Track app login page, click sign in with Face ID, and then click Ok. I'm getting an internal server error message when I try to log in to the Time2Track app. If you have several user roles linked to your Time2Track account (e.g., trainee, supervisor, faculty, institutional administrator, etc.), you must log in to your Time2Track account through a browser and switch to your trainee user role. Then you can log in to the Time2Track app.

Frequently Asked Questions (FAQs)

Where can I find the mobile app?: Go to Google Play or the Apple App Store and search for Time2Track. The official app is produced by Liaison Google Dev.

Can I use the app if I have a supervisor, faculty, or institutional administrator account?: Currently, the Time2Track app only supports trainee accounts. We plan to support additional user roles in future releases.

What can I do on the Time2Track app?: You can log, edit, and schedule your activities and create placements. In future releases, you'll be able to approve forms and evaluations.

How do I add placements in the app?

From the Activities page:

Click the plus sign in the upper right corner.
Under Placement, click the arrow.
Click the plus sign in the upper right corner.
Complete all required fields to create a new placement.
Click Save.

You can now use your new placement.

What is Face ID?: Apple's Face ID is a facial recognition system that provides intuitive and secure authentication. You can use Face ID technology to securely log in to the Time2Track app.

How do I turn on Face ID?: First, you must log in to the Time2Track app. Under Profile, click sign in with Face ID and enter your password. Then, return to the Time2Track app login page, click sign in with Face ID, and then click Ok.

I'm getting an internal server error message when I try to log in to the Time2Track app.: If you have several user roles linked to your Time2Track account (e.g., trainee, supervisor, faculty, institutional administrator, etc.), you must log in to your Time2Track account through a browser and switch to your trainee user role. Then you can log in to the Time2Track app.

You can also view and edit Time2Track using a compatible browser on your smartphone or tablet. However, for an optimal experience – and when completing sections with many fields – we recommend you use a computer.