Quick Start Guide for Supervisors

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Welcome to Time2Track!

Time2Track is a tool used for tracking, verifying, and managing experiences. You can use Time2Track to approve trainee activities.

If your trainees participate in programs that use Online Approval, you can also monitor your trainees' progress with reports and approve or reject activities, if needed. Once a trainee submits activities for approval, you are notified via email. If your trainees participate in programs that use Forms and Evaluations, you'll use Time2Track to complete or sign those items.

As a supervisor, you play an integral part in making this process successful. Review the steps below to get started.

1. Set Up Your Time2Track Account

If you haven’t already, please make sure to set up your Time2Track account. You will receive an email inviting you to create your account; follow the steps to complete registration, which will take less than five minutes.

2. Watch the Time2Track Video Introduction for Trainees

It’s important to understand how trainees use Time2Track. Watch this short video for a broad overview of the system and your role in it.

3. Review Key Supervisor Features

As a supervisor, you will be monitoring, reviewing, and approving your trainees’ activities. The following information is important to review so you know what to expect and how to manage trainee activities and information:

4. Important Notes

Note the following:

Supervisors will not see trainees or their activities until they submit their activities for approval. When they do, you'll receive an email letting you know they've been submitted. You can always log in to your account to view your approval requests.
You can edit forms you already submitted. If the program approved the form, you must contact them first to unapprove it in order to make changes.
You can use any browser to access Time2Track, including Google Chrome, Mozilla Firefox, Safari, and Edge. Note that as of September 21, 2020, all versions of Internet Explorer, including Internet Explorer 11, are incompatible with Time2Track.
If you need assistance, contact customer service.

Frequently Asked Questions (FAQs)

Account	Submit Activity Approvals
I have two supervisor accounts with two different email addresses. Can I merge them? Yes. Contact customer service to request a merge. I created my Time2Track account; however, I can't see all of my trainees in my account. You'll only see trainees once a trainee sends you their first approval request or you receive a form or evaluation for them.	I've received a form or evaluation; however, I can't complete my section. If you have multiple roles in Time2Track, make sure you are logged in under the correct role. If you still can't complete the section, contact the institutional administrator or customer service to see if there is an error with the form. My trainee says they submitted activity approvals to me, but I don't see any to approve in Time2Track, nor have I received an email. First, confirm with the trainee that they submitted the activity for approval. The activity will have a Submitted approval status in Time2Track under their account. If the activity is in the correct status, then confirm with the trainee that they have you listed as their supervisor. If they have the incorrect supervisor listed, they can contact customer service to make this change and retract previously sent activities. If you are listed as the supervisor, then you can contact customer service.

Account

Submit Activity Approvals

I have two supervisor accounts with two different email addresses. Can I merge them?: Yes. Contact customer service to request a merge.

I created my Time2Track account; however, I can't see all of my trainees in my account.: You'll only see trainees once a trainee sends you their first approval request or you receive a form or evaluation for them.

I've received a form or evaluation; however, I can't complete my section.: If you have multiple roles in Time2Track, make sure you are logged in under the correct role. If you still can't complete the section, contact the institutional administrator or customer service to see if there is an error with the form.

My trainee says they submitted activity approvals to me, but I don't see any to approve in Time2Track, nor have I received an email.

First, confirm with the trainee that they submitted the activity for approval. The activity will have a Submitted approval status in Time2Track under their account.

If the activity is in the correct status, then confirm with the trainee that they have you listed as their supervisor. If they have the incorrect supervisor listed, they can contact customer service to make this change and retract previously sent activities. If you are listed as the supervisor, then you can contact customer service.