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Time2Track Quick Start Guide and FAQs

This page applies to Time2Track trainees.

What is Time2Track?

As a student, intern, postgraduate, or professional, you’re required to track detailed information about your clinical training and work experiences. Time2Track can help you manage this process, so you can spend more time on your training and less time documenting your hours.

Information you add in Time2Track is used for completing your educational program’s requirements and applying for internships, jobs, state licensure, and credentials. This includes tracking your practicum, internship, postgraduate, and professional experiences.

Review the video below for a quick overview of Time2Track and why you're required to track your hours. You can use the menu to skip to specific topics.

How do I log my hours and get them approved?

Depending on your clinical training and work experiences, you may follow slightly different steps in documenting and submitting your hours for approval. With both workflows, your hours will be approved, but in some instances, your hours may be approved online through Time2Track or they may need to be submitted to your supervisors via paper.

If you used Time2Track to record hours from student work and now need to record hours as a professional or postgraduate, review the Best Practices for Professional and Postgraduate Hours guide.

Before you start logging your hours, check if your program is using Online Approval. If they do, you'll have access to an Approvals tab at the top of your page. Follow the Steps for Online Approval below.

If your program doesn't use Online Approval, follow the Steps for Paper Approval below.

Steps for Online Approval

☑ 1. Create your placements to track your training and work experiences like practicums, field placements, externships, internships, rotations, jobs, or other types of experiential training.

☑ 2. Complete any evaluations or forms sent to you from your supervisor, if necessary.

 3. Create any custom activity types if the available activity types do not accurately define your experiences.

☑ 4. Add client details for any individuals, couples, families, and groups you have seen, if necessary.

☑ 5. Build any assessments you administered, if necessary.

☑ 6. Create tags to track additional activity and client information.

☑ 7. Log your training and work experience hours (i.e., activities). Backlog any hours, if necessary.

☑ 8. Send your hours electronically to your supervisors for approval, using Online Approval.

☑ 9. At the end of your training, download a report of your activities for your records.

Steps for Paper Approval

 1. Create any custom activity types if the available activity types do not accurately define your experiences.

 2. Track your training sites and supervisors through custom treatment settings.

3. Add client details for any individuals, couples, families, and groups you have seen, if necessary.

4. Build any assessments you administered, if necessary.

5. Create tags to track additional activity and client information.

6. Log your training and work experience hours (i.e., activities). Backlog any hours, if necessary.

7. Print a timesheet of your hours and submit them to your supervisor for approval.

8. At the end of your training, download a report of your activities for your records.

FAQs

Account Log Your Activities Submit Hours and Forms for Approval
I no longer have access to my old email address and can't change my Time2Track password.

Contact the customer service team and we can help you access your account.

 

What happens when my account expires?

Time2Track never deletes data. If your account expires, you can still access and print your hours, but you can't add or edit any information. You can renew your account at any time.

 

How do I switch from a school account to an individual account after graduation?

Under Settings, click Subscription to renew your Time2Track account; note that you don't need to create a new account. Additionally, update your profile to your new program level (i.e., postgraduate, professional, etc.). Review the Best Practices for Professional and Postgraduate Hours guide for more information.

 

How do I track my training site and supervisor in Time2Track?

If your program uses Online Approval, create a placement for each training site and link the activities to the applicable placement.

If your program doesn't use Online Approval, create custom treatment settings to track each training site and supervisor. Then link the activities to the applicable treatment setting. 

 

I have two (or more) placements this semester. How do I separate the hours in Time2Track?

If your program uses Online Approval, create a placement for each training site and link the activities to the applicable placement.

If your program doesn't use Online Approval, create custom treatment settings to track each training site and supervisor. Then link the activities to the applicable treatment setting. 

 

I can't find my training site or supervisor on the list when adding a placement.

The training sites and supervisors are added by your program. If you can't find a training site or supervisor when creating a placement, contact your training director to have them added.

 

Hours in my placements aren't adding up correctly. How do I find the problem and fix it?

Typically this means that your activities aren't linked to the correct placement or treatment setting. Review your hours under the Activities section, List view, or run the Activity Summary report. Edit the activities individually or in batch to make any corrections.

 

My supervisor can't see my hours.

First, make sure the correct supervisor is linked to your activities. Next, submit your activities to your supervisor using Online Approval; they can't see your hours until you do this.

 

My supervisor hasn't received my form or evaluation.

Sometimes Time2Track emails get caught in a junk or spam folder. Have your supervisor safe-list no-reply@time2track.com. Your supervisor can also access the form or evaluation in their Time2Track account.

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