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Liaison

Viewing the Applicant Details Page

Finding the Applicant Details Page

The information entered into the application by the applicant is viewable on the Applicant Details page. From any search or list, click the applicant’s name to view the Applicant Details page.

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Applicant Details Panels

Information on the Applicant Details page appears in categorized, collapsible panels. Note that Applicant Details panels cannot be reordered. If you do not want to view a panel's contents, you can minimize the panel by clicking the arrow icon. UAP will remember if you prefer to keep a panel open or closed.

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Applicant Header

The Applicant Header displays key demographic information, including:

  • Applicant Name
  • Applicant Photo
  • Applicant ID
  • Application Status, which appears as a flag (highlighted in yellow or green)
  • The most recent date and time that information was transmitted from the CAS to the UAP (i.e., last Applicant Update)

The top right corner of the Applicant Header provides navigation options to move between applicants.

UAP App Details Page App Header Jan 2025.png

Designations

This panel displays the program at your institution to which the applicant applied, as well as:

  • Application Status, which includes:
    • In Progress: applicants in this status have created an account and selected a program they are interested in but have not yet submitted their application.
    • Received: applicants in this status have submitted their application to the program, but have not yet submitted all documentation required by the CAS or program-specific requirements (e.g., missing required transcripts or letters of recommendation).
    • Complete: applicants in this status have submitted their application along with all required documents. If the applicant is in a CAS that doesn't use coursework verification, this is their final status. If the applicant is in a CAS that uses coursework verification, they are placed in line for verification, and it can take up to 10 business days to move to the Verified status.
    • Undelivered: applicants in this status had an error found in the application and it was returned to the applicant to correct.
    • Verified: in CASs that employ Full Coursework Verification, the Verified status indicates that applicants have completed their application and Liaison has verified their coursework. GPAs are calculated and displayed in UAP. For CASs with Verification Lite, Liaison verifies GPAs only. Once an application is verified, applicants should direct any questions about its status to the programs they applied to.
    • On Hold: applicants in this status have encountered an issue with their application. This can include a duplicate or withdrawn application, a payment issue, a code of conduct issue, etc.
  • Relevant Dates (the date the application was completed, submitted, and verified)
  • Details (additional information about the designation, such as year(s) of previous application and graduate program interest tracks, if applicable)

By providing you with application statuses, you can monitor applicants as they progress through the application process and take any necessary actions. For example, you may choose to perform a quick search once a week for applicants who are Undelivered and then follow up with them to help resolve their application issues.

UAP App Details Page Designations Jan 2025.png

Documents

This panel displays the applicant's documents transmitted from the CAS. The number in parentheses on each subpanel indicates how many of each document type are available. Documents sources can include:

  • Applications: this section contains a full PDF of the application.
  • Transcripts: transcripts and foreign evaluations appear when they are received and processed for a submitted applicant. Note the following:
    • Transcript is listed for official domestic transcripts sent electronically or via mail and unofficial transcripts uploaded under the Colleges Attended section.
    • Foreign Transcript is listed for official foreign transcripts or evaluations received via mail and unofficial foreign transcripts uploaded under the Colleges Attended section.
    • Foreign Evaluation is listed for electronic official foreign evaluations from World Education Services (WES), Inc. or Educational Credential Evaluators, Inc. and unofficial foreign evaluations uploaded in the Colleges Attended section.
    • The Transcript Type column identifies if the applicant submitted an official transcript or evaluation to the CAS (Official) or uploaded a transcript or evaluation in the application (Unofficial).
    • All colleges for which the applicant has not submitted a transcript are listed in the Transcripts panel as (Pending) Transcript. Each CAS determines which transcripts and foreign evaluations are required, so your applicants may have pending transcripts listed that are not required.
    • The received date is the date the document was received into UAP from the CAS.

Although the actual documents are not available (based on guidance from the advisory group), the information displayed in this panel can be used to help you coach applicants through the process.

UAP App Details Page Documents Jan 2025.png

Evaluations

This panel displays the letters of evaluation (i.e., recommendation, reference) that were completed by the applicant’s evaluators, including the date an evaluation was received by the CAS and made available to the applicant's designated programs.

Evaluation statuses automatically update based on evaluator behavior. The evaluation statuses include:

  • Requested: the request was sent to the evaluator, but they have not accepted or declined it. They must accept the request before they can submit their evaluation. This may also be listed as (Pending) Evaluation under the Document column.
  • Accepted: the evaluator accepted the applicant's request but has not yet submitted their evaluation.
  • Completed: the evaluator completed and submitted their evaluation.
  • Declined: the evaluator declined the evaluation request. Applicants can return to the application and request an evaluation from a new evaluator.

UAP App Details Page Evaluations Jan 2025.png

GPA Overview

This panel displays a series of post-secondary GPAs calculated for the applicant by the CAS. Note that GPA calculation categories and rules vary by CAS. Some of the GPAs may include:

  • GPAs by Year
  • GPAs by Subject
  • GPAs by School
  • Foreign Evaluations (e.g., Official WES GPAs)

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Standardized Tests

This panel displays the applicant’s applicable test scores for exams. The available tests that may appear here vary based on your CAS. Tests may include ACT, DAT, GRE, GMAT, HESI, IELTS, MCAT, NBDE, OAT, PCAT, TEAS, and/or TOEFL exams. Note that due to ETS's policy, official GREs do not display.

Both applicant-reported and official test scores appear here. Official test scores have:

  • Official in the Test and Official Results columns,
  • The CAS name in the Official Received By column, and
  • A date in the Official Received Date column.

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Education

This panel displays the previous institutions attended. This may include the undergraduate institution(s), graduate institution(s), and/or high school(s) attended by the applicant.

Some CASs indicate if an institution is regionally accredited. If your CAS provides this information, a Regionally Accredited column appears in the Education panel. Click the Yes/No button to view the institution's accrediting agency. Note that international institutions are listed as N/A, as they are not regionally accredited. Note that applicants do not see this regional accreditation information.

The Primary column indicates which institution the applicant selected as their primary institution. This is typically the institution where an applicant has earned or will earn their degree.

How an applicant reports their degrees affects the icons listed next to their degrees. Additionally, each CAS determines which degrees are verified (e.g., associate, bachelors, masters, etc.).

  • If an applicant marks their degree as in progress, then a blue In Progress icon appears next to the degree.
  • If an applicant marked their degree as earned, but either the CAS does not use verification or the CAS uses verification but the degree is not listed as conferred on the official transcript, then a yellow Not Yet Verified icon appears next to the degree.
  • If an applicant marks their degree as earned, the CAS uses verification, and the degree is listed as conferred on the official transcript, then a green Verified icon appears next to the degree.

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