University of Hawaiʻi Community Colleges Customer Service

General Information

For help with application-related questions, contact customer service by chat via the application, by email at support@applyuhcc.myliaison.com, or by phone at 617-729-2913. Note the following:

• Hours of operation: Monday – Friday, 9 AM – 5 PM ET (4 AM – 1 PM HT).
• For the quickest response, contact us by chat. Chat is available 24 hours a day, 7 days a week.
• We typically respond to emails within two to three business days.
• Be sure to have your CAS ID number (located under your name in the upper-left corner of the application) when contacting us.

Social Media Pages

For real-time news, updates, and information, follow us on Facebook, X, YouTube, and Instagram.

When You Should Contact University of Hawaiʻi Community Colleges Application Support

• Technical issues with the application
• Issues with submitting your application
• Fee waiver eligibility
• Navigating through the applicant portal
• Password reset requests

When You Should Contact the Campus Directly

University of Hawaiʻi Community Colleges Application Support can assist with application-related questions. For all other inquiries, including the following, please contact the campus directly:

• Admission requirements and policies
• Deadline requirements
• Prerequisites
• Supplemental materials
• Status of your application after it is complete
• Admission decisions
• Program content and duration

View a full list of Campus Admissions contacts at University of Hawaiʻi Community Colleges.