It is your responsibility to follow up on any missing GMAT scores in a timely manner. Before contacting University of North Texas Graduate CAS customer service, first confirm if and when GMAC sent your scores to University of North Texas Graduate CAS and confirm your program's University of North Texas Graduate CAS GMAT code.
If you confirmed that GMAC sent your scores to University of North Texas Graduate CAS and your scores are not posted at least one week after your test date, contact customer service and provide them with the following details:
- First and last names
- Date of birth
- CAS ID
- GMAT ID
- GMAT program code
- Test date
- Date scores were sent by GMAC
We will use this information to determine if we have received the batch and to locate your scores, if possible. If your scores aren't found, we will contact GMAC to troubleshoot.
Note: if your name or date of birth appears differently on your GMAT than it does on your University of North Texas Graduate CAS application, your scores will not automatically post to your account. This often happens with applicants with hyphens, apostrophes, etc., in their names. Wait until GMAC processes the scores, then contact customer service so they can manually connect the scores to your application.