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University of South Alabama Quick Start Guide and FAQs

How does this application work? 

The Centralized Application Service (CAS) for the University of South Alabama simplifies the process of applying to programs. You start by selecting the programs you wish to apply to, then you submit one application that includes all necessary materials. Once received by the University of South Alabama, your application and materials go through a verification process before being transmitted to all of your selected programs. Click here to start your application.

How long does the application process take? 

It's important you apply as early as possible since completing your application can be a lengthy process, and since application processing times vary throughout the cycle. Below is a suggested timeline that includes key actions to keep the application process on track. This timeline may need to be adjusted based on your programs' deadlines and requirements. 


Key Actions

Prior to the Start of the Application Process

  1. Research programs you wish to apply to. Pay special attention to:
    • Cycle dates and deadline requirements. 
    • Application fees.
    • Recommendation requirements. 
    • Minimum requirements, including prerequisites, standardized test scores, supplemental applications, foreign evaluations, etc. 
  2. Begin contacting potential recommenders to confirm their participation. 
  3. Review all information in this Help Center.

At Least 3 Months Prior to Deadline

  1. Create your account
  2. Complete the Colleges Attended section. 
  3. Complete the Recommendations section. 

At Least 10-12 Weeks Prior to Deadline

  1. Ask your schools to send official transcripts directly to University of South Alabama. If there are any holds on your account at a school, resolve them now to avoid delays in sending transcripts. 
  2. Check in with your recommenders to confirm that they received the recommendation request via email.

At Least 6-8 Weeks Prior to Deadline

Complete and submit your application. Review the verification process. Monitor your application for receipt of transcripts and letters of recommendation and follow up on any missing items.

At Least 4-6 Weeks Prior to Deadline

Continue monitoring your application until your status is Verified. 

After Deadline

Download a copy of your application for your records.


Frequently Asked Questions (FAQs)

Transcripts and GPAs Programs and Statuses Fees and Payments COVID-19 Guidelines
Do I need to send transcripts?

Yes, you must submit official transcripts to University of South Alabama. See Sending Official Transcripts for more guidelines on each type of transcript.


Where do I find the Transcript Request Form?

The Transcript Request Form is found in the Colleges Attended section, after you submit a college or university entry.


Should I send my high school transcripts?



My transfer credits are listed on my primary transcript. Do I still need to send all transcripts?

You must report all colleges and universities attended and submit official transcripts, even if your transfer credits are listed on your primary transcript. See Sending Official Transcripts for more guidelines.


How do I know what my primary institution is?

Your primary institution is the college or university where you earned or will earn your first undergraduate college degree.


Do I have to enter coursework?



I don't agree with the GPA. How do I change it?

The University of South Alabama GPAs are based on the school-specific GPAs listed on your official transcripts. If you don't agree with those GPAs, contact your colleges or universities for their calculations.


How do I remove a program?

Your application must always have at least one program selected. To remove a program, first navigate to the Add Programs tab and select the desired program(s). Then navigate to the Submit Application tab and remove the undesired program(s).


Can I apply to more programs after I submit my application?

Yes, if the program's deadline date has not yet passed and the application cycle is open.


Should I submit my application if I'm still waiting on transcripts, recommendations, and/or official test scores?

Yes. You can submit your application before your transcripts, recommendations, and/or official test scores are received by University of South Alabama.


I submitted my application to the wrong program. What do I do?

If you would like your application to be considered for a different program, contact the school to determine if they can change your program.


Will University of South Alabama update me on the status of my application?

Your application status for each program is listed in the Check Status section of the application. University of South Alabama will notify you when official transcripts and recommendations are received, and when your application is verified.


When will I learn about admissions decisions? Did I get in!?

You must reach out to your program(s) to learn about a school's admissions decisions.


Is there any other way to pay other than by credit card?

We currently only accept payments by credit card: Visa, Mastercard, American Express, and Discover.


I want a refund. What do I need to do?

Refunds are not given for any reason. Review Refunding/Withdrawing Your University of South Alabama Application for more information.

How is University of South Alabama responding to the COVID-19 pandemic?

University of South Alabama continues to operate as expected and you can contact the University of South Alabama Customer Service team with any questions. For additional questions and updates, visit the COVID-19 Application Updates for Students page.


What do I do if my college can't send official transcripts to University of South Alabama?

Most institutions have staff working remotely to fulfill official transcript requests. You must contact your institution(s) first to learn their COVID-19 guidance. If after contacting your institution(s), you still cannot obtain official transcripts due to COVID-19, review the COVID-19 Transcript Hardships process.


I uploaded my unofficial transcripts for the COVID-19 Transcript Hardships process. How long until they are processed?

You must submit your application first before your unofficial transcripts are processed. On average, it takes up to five business days for your unofficial transcripts to be marked as Arrived in the Check Status tab.


Where can I see that my unofficial transcripts are processed?

Once your transcripts are processed, they will be marked as Arrived in the Check Status section of the application.


Can my application be verified if I only have unofficial transcripts?

Most institutions have staff working remotely to fulfill official transcript requests. You must contact your institutions first to learn their COVID-19 guidance. If you used the COVID-19 Transcript Hardships process, your application can be verified with unofficial transcripts. Note that some schools may still require official transcripts before they review your application.

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