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Liaison

Contact WebAdMIT Support

WebAdMIT Support

For product and technical assistance, contact us by email at webadmitsupport@liaisonedu.com or by phone at 857-304-2020. Note the following:

  • Hours of operation: Monday – Friday, 9 AM – 8 PM ET.
  • We typically provide responses to emails within two business days; however, response times can take up to three business days when we’re at our busiest.
  • To ensure that you receive all our email messages, add our email address to your Safe Sender list.

Note that to minimize downtime for users, WebAdMIT upgrades occur every Sunday from 7 – 10 AM ET. Additionally, you can visit our Status Page to view and subscribe to system status updates.

Please note that our offices generally observe the following holidays, which may impact our customer service hours.

  • New Year's Day
  • Martin Luther King Jr. Day
  • Presidents' Day
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day
  • Columbus / Indigenous Peoples' Day
  • Thanksgiving
  • Day after Thanksgiving
  • Christmas Day

 

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