AAPI Customer Service
General Information
For help with application-related questions, you can log in to your application and contact us using the chat icon in the lower right corner. You can also contact us by phone at 617-612-2899 or by email at support@appicas.org. Note the following:
- Hours of operation: Monday – Friday, 9 AM – 5 PM ET.
- For the quickest response, log in to your application and contact us by chat.
- We typically provide responses to emails within two business days; however, response times can take up to three business days when we’re at our busiest.
- Be sure to have your CAS ID (located under your name in the upper-right corner of the application) when contacting AAPI.
- If you have specific questions that are not covered in this help center, contact AAPI Coordinator, Dr. Kimberly Hill at kimberlyhill@stanford.edu.