It is your responsibility to follow up on any missing DAT scores in a timely manner. Before contacting ADEA AADSAS customer service, first confirm if and when the American Dental Association sent your scores to ADEA AADSAS.
If you confirmed that the American Dental Association sent your scores to ADEA AADSAS and your scores are not posted at least three weeks after your test date, contact customer service and provide them with the following details:
- First and last names
- Date of birth
- CAS ID
- DENTPIN
- Test date
- Date scores were sent by the American Dental Association
We will use this information to determine if we have received the batch and to locate your scores, if possible. If your scores aren't found, we will contact the American Dental Association to troubleshoot.
Note: if your name or date of birth appears differently on your DAT than it does on your ADEA AADSAS application, your scores will not automatically post to your account. This often happens with applicants with hyphens, apostrophes, etc., in their names. Wait until the American Dental Association processes the scores, then contact customer service so they can manually connect the scores to your application.