A vital part of the application process is that the instructions are read in full and the application is reviewed to ensure all necessary steps were taken to complete the application. Once an application is submitted, refunds are not typically granted; however, under special circumstances, refund requests will be reviewed. Applicants must submit a brief, written request to firstname.lastname@example.org within 30 calendar days of the end of the application cycle. ADEA reserves the right to grant or deny requests at its own discretion. Any refund granted will be returned to the applicant in the format it was paid.
Reapplicants accepted after June 1 to the previous cycle can request a refund. Requests must be made within two weeks of the acceptance, which will be verified by ADEA AADSAS staff.
Withdrawing Your Application
You may withdraw your application if it does not yet have a Verified status, but no refunds will be issued for payments that were already submitted. Your application will be withdrawn from all programs; however, if you only want to withdraw from certain programs, contact those schools directly.
Withdrawal requests must be received in writing; requests are not accepted via telephone. To request a withdrawal, email customer service at email@example.com with your full name, CAS ID, and the following statement:
"I authorize ADEA AADSAS to withdraw my application from the 2019-2020 application cycle. Furthermore I understand that none of this information can be reactivated for a succeeding application cycle."
Once your application has been verified, it cannot be withdrawn via the online application. Contact your programs directly to withdraw your application.
Credit Card Payment Disputes
An unauthorized credit card chargeback against a fee will result in the application being placed on hold for all programs. A chargeback is the return of funds to a consumer, typically occurring after a credit card transaction is disputed with the credit card company.
If we receive an unauthorized chargeback from your credit card company, we will notify you of the chargeback and place your application on hold. To reinstate your application, you must send a money order for the full amount within ten business days of the notification.
If payment is not received within this timeframe, any future activity will be barred until all outstanding fees are paid, including applications for future cycles.