BU School of Social Work Application Support

For help with application- and technical-related questions, contact us by chat via the application, by email at support@bu-ssw.myliaison.com, or by phone at 857-304-2004. Note the following:

• Hours of operation: Monday – Friday, 9 AM – 5 PM ET.
• For the quickest response, contact us by chat.
• We typically provide responses to emails within two business days; however, response times can take up to three business days when we’re at our busiest.
• When contacting application support, be prepared to provide your full name, application ID number (located at the top of your application), and a detailed description of your question or situation.

Application Support can assist with application-related questions. For all other inquiries, including the following, please contact your program directly:

• Admission requirements and policies
• Prerequisites
• Supplemental materials
• Requirements regarding recommenders
• Status of your application after it has been processed
• Admission decisions
• Content and duration of a particular program
• Fee waivers

For general questions not covered by Application Support, contact the BU School of Social Work Admissions Team, Monday – Friday, 9 AM – 5 PM ET, at 617-353-3750 (MSW) / 617-353-9675 (PhD) or busswad@bu.edu.

BU School of Social Work expects all applicants to exhibit professionalism when contacting application support.