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Importing Data

Overview

Importing data allows you to add student lists to EMP. For example, you might buy SAT or GRE names for search, or you may meet prospective students at a college fair that you want to add to a nurture campaign. This feature lets you import new student lists, add notes, or update current student records. 

Import Prerequisites

Formatting a file for import is essential to maintain data quality, ensure compatibility, and facilitate an accurate transfer of information. Before you import a file into EMP, ensure your file:

  • Is formatted as .CSV.
  • Includes the headers First Name, Last Name, and Email Address. 
  • has the correct field type formatting.

Importing a File

When uploading files to EMP for import, the file must be saved as a .CSV to import correctly. The required fields in the file are first name, last name, and email. The more fields you have to match in EMP, the better, to help eliminate the creation of duplicate student records. 

  1. Click Students from the top navigation bar.
  2. Select Imports from the drop-down menu.
  3. Click New Import.
  4. Choose your Import File Type. The three choices are defined as:
    • Student data file – contains student information to be added to student records or to create new records.
    • Notes file – contains information to be added as a note to student records.
    • Student data file and notes file – two separate files, an information file and notes file, imported simultaneously. 
  5. Choose your Origin, either:
    • Upload from My Computer: choose a file from your computer. 
    • Upload from Transport: the upload occurs from an SFTP site. 
  6. Select your Source (i.e., the category to which you assign a new inquiry from the drop-down). If the source is not listed in the drop-down, you can create a new source and select it for this import. Every record that comes into EMP has a source which can be an important component to building groups.
  7. If your file contains special characters, select the encoding scheme in which all or most of the words look correct.
  8. Set the Update rules to ensure the data enters EMP correctly:
    • Update if EMP value is blank & file value is not blank: will only update the field in EMP if there is a value in the CSV file. 
    • Update if file value is not blank: will overwrite the current data in EMP.
    • Never Update: will never update the data in EMP regardless if there is data in the CSV file. 
    • Always Update: will update the data in EMP regardless if there is data in the CSV file. 
  9. On the Field Matching page, map the value in the file header with the equivalent EMP field (e.g., First to First Name). Once your fields are mapped, EMP remembers the mapping for future imports. Match the file field with the EMP field. 
    • Other fields of note:
      • Entry Year: always to keep data the most relevant. 
      • Stage: select the update to higher stage option to prevent students from being downgraded stages. For example, if a student is an Applicant in EMP, but an Inquiry in the data file, the student will remain in the applicant stage in EMP.
  10. Enter the information or confirm the information is correct on the subsequent Option Matching pages, (e.g., GA to Georgia). Then, click Save.
  11. Click Complete Import to begin the import process.

You'll receive a notification once the import is completed.  

Duplicating Imports

To copy an import you've already created, click the circled arrow icon.

Editing Imports

To edit an import, click the pencil icon.

Disabling Automatic Imports

To stop an automated import from an SFTP site, click the no icon.

Changing Source Buckets

To pick a new source for the import, click the file folder icon. 

Creating Snapshots

You can view the data that is imported into EMP via a Snapshot. This feature is helpful if you're utilizing an automatic import; for example, if your applicants are being imported from another system into EMP, you can view what data is imported to EMP on a specific date and time. Click the Snapshot to see the data.

Data Validation by Field Type

When importing data into EMP, the information you enter must match the expected format for each field. Each field is designed to accept a specific type of data, such as text, numbers, dates, or email addresses, and EMP automatically checks entries to ensure they meet those requirements. 

If a value doesn’t match the field type, for example, entering text in a numeric field, it is converted to a blank or a null option (e.g., "N/A"). New field options, for example, a new degree program or enrollment status option, are automatically added in EMP when a recurring import is configured to do so. All unmapped values are converted to a blank option. 

The table below contains the acceptable values for data imports. 

Field Type

Validation

Acceptable Value(s)

 ACT Score Values 1-36 are accepted. 27, 36, 1
 CA Provinces Values that match a Canadian Province name or Province Code are automatically mapped and imported.   Alberta, AB
 Checkbox Values that exactly match the current field options are mapped automatically. Test, Inquiry, Math, 123
 College Values that match a valid CEEB code are mapped automatically.   12345, 00456
 Country Values that match a valid Country Name or Country Code are mapped automatically.  United States of America, USA, China, CN, Canada, CA
Date of Birth Dates must be in an acceptable format (month, day, year).  August 1st, 2023, 8/1/23, 08/01/2023
Email Values must be in proper email format and have a valid email domain. Invalid email domains such as "test 34", "test@gmail", and "test@gmial.com" are imported as written and will fail to send.

test@gmail.com, test@yahoo.com

test@school.edutest@example.org

File Values must contain a file type. ext, txt, csv, jpg, jpeg, png, gif, pdf, tiff, raw, bmp, xls, xlsx, doc, docx, zip, gz, tar, ppt, pages, numbers, key, mp3, mpg, acc, wma
GPA on 4.0 Scale Values must be on a 4.0 scale. The College Board's guidelines are used to convert letter grades and percent grades to the 4.0 scale. Values up to 5.0 are accepted. 3.5, 2.7, 4.2, 5.0
Highschool Values that match a valid CEEB code are mapped automatically.  12345, 00456
Multiple Select Values that exactly match the current field options are mapped automatically. Test, Inquiry, Math, 123
Number Numerical values are accepted. If the field value contains text characters, such as commas, periods, or percentages, they are removed, and the number alone is imported. 99.99%, 13.00, 4,000
Paragraph All values are accepted. X123#12%4, 123, Test
Phone Number Country codes, area codes, and formats are validated to ensure only phone numbers are imported. 213-876-9087
Radio Button Values that exactly match the current field options are mapped automatically. Test, Inquiry, Math, 123
SAT Score Values 400-2400 are accepted. 2150, 1670, 2400
Sex Values Male, Female, M, or F are accepted. Additional options are added in EMP settings.  Male, Female, M, F
Single Select Values that exactly match the current field options are mapped automatically.  Test, Inquiry, Math, 123
Social Security Number Values are validated to confirm they are in the correct format.  123-456-1234
State Values that match a valid State Name or State Code are mapped automatically.  NY, New York
Text All values are accepted. X123#12%4, 123, Test
Unique Student Identifier All values are accepted. X123#12%4, 123, Test
URL Values must contain an HTTP or HTTPS URL. google.com, www.test.edu
US Currency Values must be in the appropriate numerical format (00.00). 50.00, 1.00
US Date Dates must be in an acceptable format (month, day, year).  August 1st, 2023, 8/1/23, 08/01/2023
US State Values that match a valid State Name or State Code are mapped automatically. NY, New York
Zip code Values are validated as international or US zip codes. If it is an international zip code, text characters are allowed. If it is a US zip code, only numbers are allowed. International: P1649, 361002, C1420

USA: 12345, 23456, 05678

 

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