Assign a Delegate
Overview
You can designate assistants or "delegates" to help submit letters of recommendation on your behalf through Liaison Letters. You are still responsible for writing an applicant’s letter of recommendation. Designating a delegate is helpful to recommenders who are busy or less technologically savvy, as delegates can help manage and submit letters on their behalf and/or transcribe PDFs or paper forms into the online recommendation forms.
Once delegates are added, they’ll receive emails notifying them and links to create their Liaison Letters account. Delegates can review requests and complete, submit, or decline recommendations. Additionally, recommenders and delegates can easily identify who submitted each recommendation request (i.e., the recommender or delegate).
Delegates receive the same emails that you do, so they’ll be notified when a new recommendation request is received, when the recommendation is successfully submitted, and if an applicant withdrew their recommendation request.
Adding a Delegate
Once you add a delegate, they'll receive an email notification and a link to create their Liaison Letters account.
- Under your account name in the top right corner, click Manage Delegates.
- Click Add Delegate.
- Complete the delegate's contact information.
- Click Save & Exit.
Example Workflows
You have flexibility in how you use a delegate in Liaison Letters. Below are example workflows you can implement.
Example 1: Delegate prepares letter of recommendation submission, and recommender reviews and submits it.
In this scenario, the recommender has asked the delegate to prepare the letter of recommendation. However, as the recommender is responsible for the authenticity of the letter, they want to review and submit it themselves. To use this workflow:
- The delegate logs in to Liaison Letters.
- The delegate accepts and prepares the letter of recommendation, then clicks Save or Save & Exit to save a draft version of the recommendation.
- The delegate separately notifies the recommender that the request is ready for review.
- The recommender logs in to Liaison Letters, reviews the completed request, and clicks Preview & Submit.
Example 2: Delegate submits letter of recommendation.
In this scenario, the recommender has provided the delegate with the letter and has asked the delegate to submit it. Despite delegating the submission, the recommender is responsible for the authenticity of the letter. The recommender can log in to Liaison Letters at any time to review in progress and submitted letters of recommendation. To use this workflow:
- The delegate logs in to Liaison Letters.
- The delegate accepts and submits the letter of recommendation, then clicks Preview & Submit.
Managing Delegates
Once you add delegates, you can manage their access to your recommendation requests.
Editing Delegates
Click Edit to update the delegate's name.
Deactivating Delegates
Click Deactivate to temporarily deactivate the delegate from submitting your letters of recommendation. This is helpful if the delegate is on leave but will return to help manage recommendations. You can later reactivate their access. Deactivated delegates will keep their Liaison Letters account, but cannot view or manage your recommendation requests.
Deleting Delegates
Click Remove to permanently delete a delegate. You can use this if the delegate no longer works with you. Deleted delegates will keep their Liaison Letters account, but cannot view or manage your recommendation requests.
Frequently Asked Questions by Role
Faculty Members
I'm a faculty member and have received requests from several students to upload letters/evaluations for them. Previously, I forwarded these to the person in my department that does all uploads for us. How do I do this in CAS?
To allow someone else from your institution to upload letters/evaluations on your behalf, you must add them as a Delegate in the Liaison Letters Portal. Once added, any requests sent to you will also be sent to your designated delegates. Delegates can then log in to Liaison Letters and perform the upload. When your delegate performs the upload, your name will appear as the author to programs – the delegate’s name will not appear. You can add or deactivate delegates at any time.
Delegates
I perform the uploading of letters/evaluations on behalf of the faculty and staff at my school. How do I do this in CAS?
Faculty members can add you as a Delegate in the Liaison Letters portal. Once added, any requests sent to that faculty member will also be sent to you. You can then log in to Liaison Letters and perform the upload. The faculty member’s name will appear as the author to programs – your name as the delegate will not appear.
Students
I’m a student and I need to have a letter/evaluation written by my school. Who should I send this request to in CAS?
You should request letters/evaluations from the faculty member who will be the primary author of the letter. If that individual wants to involve others in the process or have someone else at the institution upload the letter for them, they can use the Delegate feature in the Liaison Letters portal. Regardless of who uploads the letter/evaluation, the individual you initially requested it from will appear as the author to programs.