Participating in Interviews

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Overview

The ResidencyCAS Interview Portal is used to accept or decline interview invitations, select preferred interview sessions, and participate in interviews. Starting October 1st, you can access the Interview Portal directly from the application using the App Switcher in the left navigation menu.

ResidencyCAS App Portal – Access Interview Portal from Application.png

Programs typically provide detailed interview instructions in their email invitations, as interview processes may vary by program.

Navigating the Interview Portal

ResidencyCAS App Interview Portal - Navigating Portal.png

In the Interview Portal, you can:

Use the My Programs button to accept or decline invitations. Depending on the program, you may be prompted to select interview dates after accepting.
Use the All Programs drop-down to switch between programs.
Test Your Hardware and ensure your computer and internet connection are set up properly before interviews.
View the calendar, which displays green dots under days with scheduled interviews.
View your interview schedule by day, week, or, month, and toggle between calendar and list views.
Review your interview day schedule and join meeting rooms and interviews.
- Programs may use meeting rooms for events like pre-interview networking, welcome sessions, or lounges for breaks between interviews.
- For interviews, you'll see a Ready status and a Join button to enter the interview room when the interviewer is ready for you.
  - If you're prepared but the interviewer hasn’t marked their status as Ready, select Checked-in to indicate you're ready and waiting.
View a condensed schedule of upcoming events within the next two hours.
Chat with program managers and coordinators overseeing the interview day.
Download scheduled interviews and meetings to your personal calendar, such as Google or Outlook. This generates a single .ics file containing all scheduled events at that point in time.

💡Tip: to prevent duplicate calendar entries, download the file to your personal calendar after all interviews are scheduled.

Managing Interview Invitations

Use the My Programs button to accept or decline invitations, select interview dates, and view confirmed interviews. These processes may vary by program; for example, some programs may schedule interviews outside the portal or offer waitlists for sessions that are full. For specific instructions, refer to your invitation email or contact the program directly.

ResidencyCAS App Interview Portal - Accept Invitation.png

Accepting an Invitation

Once you accept an invitation, the process for selecting an interview session may vary; refer to your invitation email or contact the program directly with any questions.

Generally, you're first prompted to select a preferred interview day session. If a program has more than one date available, you may be prompted to select a second choice. Alternatively, programs may allow you to join waitlists for any sessions that are already full.

ResidencyCAS App Interview Portal - Accept and Select Session.png

Once you submit your selections, you'll see the interview sessions in the Interviews tab. Some programs automatically confirm your choices, while others review and confirm later. Depending on how the program is scheduling interviews, you may see your preferred interview dates under the Confirmed or Pending sections in this tab.

ResidencyCAS App Interview Portal - Confirmed Interview Sessions.png

Declining an Invitation

When you decline an invitation, you're prompted to confirm your action before the program receives this information.

ResidencyCAS App Interview Portal - Decline Invitation.png

Canceling and Rescheduling Interviews

Navigate to the Interviews tab to Cancel or reschedule an interview (i.e., Update Assignment).

ResidencyCAS App Interview Portal - Cancel or Update Session.png

If you cancel an interview, you're prompted to confirm this action.

ResidencyCAS App Interview Portal - Confirm Cancel Request.png

If you reschedule an interview, you're prompted to pick a new available interview session and confirm.

ResidencyCAS App Interview Portal - Confirm Interview Reschedule.png

Monitoring Waitlist Updates

There are two types of waitlists:

Initial Waitlist: programs may place you on a waitlist to interview with them, which you'll see in the Interviews tab:
Session Waitlist: programs may let you join waitlists for other full interview sessions. If they offer this option, you'll be notified if a spot opens up, and you'll be able to reschedule as described above.

Contact the program if you have any questions regarding their waitlist processes.

Scheduling Notifications

To ensure transparency between applicants and programs during the scheduling process, a set of system-generated emails are sent as follows:


Action	Email Recipient	Email Content
Applicant declines an interview invitation.	Program	Subject: Invitation Declined Hello [Program Manager First Name] [Program Manager Last Name], Please be advised that [Applicant First Name] [Applicant Last Name] has declined the invitation to participate in an interview session with your program. If you need to contact the applicant, their email address is [Applicant Email Address]. Regards, ResidencyCAS Interview Portal
Applicant cancels an interview.	Program	Subject: Interview Cancellation Hello [Program Manager First Name] [Program Manager Last Name], Please be advised that [Applicant First Name] [Applicant Last Name] has cancelled a scheduled interview with your program. They will no longer be attending the [Session Name] session. If you need to contact the applicant, their email address is [Applicant Email Address]. Regards, ResidencyCAS Interview Portal
A spot becomes available to an applicant on a session waitlist – the waitlist is set up as first-come, first-served.	Applicant	Subject: Interview Spot Available – First to Respond Will Be Scheduled Hello [Applicant First Name], Please be advised that a spot just became available for the [Program Session Name] interview session you are waitlisted for at [Program Name]. This opening will be filled on a first-come, first-served basis. To accept the open spot, please log in to the ResidencyCAS Interview Portal and go to the Interviews tab of the My Programs panel to update your assignment with [Program Name]. Only the first applicant to respond will be scheduled. All others will remain on the waitlist and be notified if additional spots become available. Regards, ResidencyCAS Interview Portal
A spot becomes available to an applicant on a session waitlist – the waitlist is set up sequentially, and the next applicant in line gets the spot.	Applicant	Subject: Interview Spot Available - Limited Time to Respond Hello [Applicant First Name], Please be advised that a spot just became available for the [Program Session Name] interview session you are waitlisted for at [Program Name]. As the next person in line, you now have the opportunity to claim it. Please note: You have until [Date and Time] to accept the open spot. If you do not respond by then, the spot will be offered to the next applicant on the waitlist. To accept the open spot, please log in to the ResidencyCAS Interview Portal and go to the Interviews tab of the My Programs panel to update your assignment with [Program Name]. If you no longer wish to take the open spot for the [Program Session Name], no action is needed. Regards, ResidencyCAS Interview Portal

Joining an Interview

When you're ready to begin your interview, click Join from your dashboard.

ResidencyCAS App Interview Portal - Join Interview from Dashbaord.png

Once the interview has started, a countdown of remaining time displays at the top of the Live Meeting view. An audible sound plays when there are 2 minutes remaining and again when the timer reaches 0 minutes. Note: if using Safari, ensure the "Auto-Play" option is enabled in your browser settings to hear these notifications.

🌟For the best experience, we recommend using Chrome as the preferred browser.

ResidencyCAS App Interview Portal - Live Meeting.png

Connection Issues

If you lose connection during an interview, try to reconnect as quickly as possible. If you're unable to rejoin promptly, contact the program directly, typically the program manager or coordinator. While you can also reach out to our customer service team for assistance, please note that they cannot resolve connection issues related to your device or internet.