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Liaison

Participating in Interviews

Overview

If you have any questions, you can contact customer service

The ResidencyCAS Interview Portal, separate from the main application, is used to collect your preferred interview dates and conduct interviews. Interview processes may vary by program – some may use the portal for everything, while others might combine it with platforms like Zoom. Programs typically provide detailed interview instructions in their email invitations. 

Accessing the Interview Portal

You can register for an Interview Portal account after receiving your first invitation – once received, access the Interview Portal at https://interviews.residencycas.com/login.

When registering, be sure to use the same email as your ResidencyCAS application. Once you create your account, your photo from the ResidencyCAS application will be uploaded to the portal. Keep in mind that this account and password are separate from your ResidencyCAS login credentials.

Password Management

If you forget your password or want to change it, use the Forgot Password? link on the login page to receive an email with instructions to reset your password. 

Navigating the Interview Portal

ResidencyCAS Interview Portal - Applicant Overview.png

In the Interview Portal, you can: 

  1. Use the My Programs button to accept or decline invitations. Depending on the program, you may be prompted to select interview dates after accepting.
  2. Use the All Programs drop-down to switch between programs. 
    • When participating in a program’s interview day, change the dropdown at the top of the screen to that specific program instead of All Programs. This filters your events and enables a chat icon in the bottom right, allowing you to contact the Program Coordinator during the interview. The chat icon only appears when you’ve filtered to an individual program.
  3. Test Your Hardware and ensure your computer and internet connection are set up properly before interviews.
  4. View the calendar, which displays green dots under days with scheduled interviews.
  5. View your interview schedule by day, week, or, month, and toggle between calendar and list views. 
  6. Join an interview. When an interviewer is ready, you'll see a Ready status and a Join button to enter the interview room.
    • If the interviewer hasn’t marked their status as Ready but you’re prepared, select Checked-in to indicate you're ready and waiting.
      ResidencyCAS Program Portal – Applicant Checking In.png
  7. Join meeting rooms. Programs may also use virtual meeting rooms for events like pre-interview networking, welcome sessions, or lounges for breaks between interviews.

Managing Interview Invitations

Use the My Programs button to accept or decline invitations, select interview dates, and view confirmed interviews. These processes may vary by program; some programs may schedule interviews outside the portal. For specific instructions, refer to your invitation email or contact the program directly.

ResidencyCAS Interview Portal – My Programs.png

The My Programs panel displays all interview invitations in the Invitations tab and all confirmed interviews in the Interviews tab. 

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Declining an Invitation

When you decline an invitation, you're prompted to confirm the action before this information is shared with the program.

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Accepting an Invitation

When you accept an invitation, you may be prompted to select interview day preferences. If a program has more than one date available, you're prompted to select a second choice. 

Selecting Dates.png

Once you select your dates and click Submit, you're prompted to confirm your selections. 

Confirm Selections.png

Once you confirm, you'll see the interview days in the Interviews tabs. Depending on how the program is scheduling interviews, you may see your preferred interview dates under the Pending or Confirmed sections in this tab. As a reminder, programs may have differing scheduling practices. 

Confirmed.png

Rescheduling and Cancelling Interviews

If you need to reschedule an interview, contact your program to determine their process. 

If you need to cancel an interview:

  1. Find it in the Interviews tab, then click Cancel Interview.

    2024-09-22_15-11-29.png
  2. You're prompted to select the interview and confirm the action before this information is shared with the program.

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Monitoring Waitlist Updates

If your program placed you on a waitlist but you're not sure how it works, contact the program to determine their process.

Joining an Interview

When you join an interview, you can adjust any settings before entering the interview room:

  • Edit your display name. 
  • Use the microphone and camera icons to enable audio and video.
  • Use the picture icon to add a virtual background.
  • Use the gear icon to access other settings.  

ResidencyCAS Interview Portal – Applicant Settings 1.png

Once you join the room, your interviewer appears as the default view.

ResidencyCAS Program Portal – Applicant Interviewer View.png

Additionally:

  • A countdown of remaining time displays to the right of the Live Meeting view. An audible sound plays when there are 2 minutes remaining and again when the timer reaches 0.
    • Note: if using Safari, ensure the "Auto-Play" option is enabled in your browser settings to hear these notifications. For the best experience, we recommend using Chrome as the preferred browser.
  • The video control panel includes tools like screen sharing and virtual backgrounds.
    • Note: virtual backgrounds aren’t available in Safari due to MacOS limitations. To use this feature, switch to Google Chrome.

      Video .png

Connection Issues

If you lose connection during an interview, try to reconnect as quickly as possible. If you're unable to rejoin promptly, contact the program directly, typically the program manager or coordinator. While you can also reach out to our customer service team for assistance, please note that they cannot resolve connection issues related to your device or internet.

 

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