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Resolving Common Errors in Base Package

When encountering issues with the Base package installation, it's important to review common errors and their resolutions to ensure a smooth process. Below are detailed steps and solutions for some of the most frequently encountered problems:

Base Install error "The post install script failed"

  1. Navigate to the Community Themes tab.
  2. Review all the records to verify that at least one Community Theme has the "Default" checkbox selected.
    1. Save your changes.
  3. Retry the Base package installation.

Error loading into target

Error: Error loading into target [TargetX_SRMb__Application__c] : Error received from salesforce.com. Fields []. Status code [CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY]. Message [TargetX_Base.contactTrigger: System.LimitException: Apex CPU time limit exceeded]

Resolution: Update your Informatica Cloud Batch Size to a lower number for the data sync tasks.

Apex trigger TargetX_Base.contactTrigger caused an unexpected exception

Error: Apex trigger TargetX_Base.contactTrigger caused an unexpected exception, contact your administrator: TargetX_Base.contactTrigger: execution of AfterInsert caused by: System.DmlException: Update failed. First exception on row 0 with id 0033600001lZhUdAAK; first error: INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY, Access to entity 'DSE__DS_Bean__c' denied: [] (TargetX_Base)

Resolution: Salesforce may be having issues directly related to your node.

For details on viewing Console errors, see Troubleshooting using Console Mode.

 

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