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Configuring Email Templates for Interviews

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  1. Navigate to Setup and search for Classic Email Templates.
  2. Select the Retention Email Templates folder.
  3. Click the Template to want to customize.
  4. Click Clone.
  5. Enter a new Email Template Name and Template Unique Name.
  6. Enter a Description.
  7. Save your changes.
  8. In the Email Template section, update any content or links in the template.
  9. Save your changes.
  10. Repeat for each template you wish to customize.

Template Name

Default Content
Interview Cancel Notification {!Contact.FirstName},

Unfortunately, the following interview has been cancelled:

NAME: {!TargetX_Eventsb__OrgEvent__c.Name}
DATE & TIME: {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Start_Time_TZ_Adjusted__c}
LOCATION: {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Map_URL_Text__c}

For additional information or to sign up for a different interview, please visit your personal ==SCHOOL== interview calendar:

==Custom Link to Student’s Customer Community==

We look forward to seeing you soon!

Sincerely,

==SCHOOL==
Interview Off Waitlist {!Contact.FirstName},

A space has opened up, and you are now confirmed for the following interview:

NAME: {!TargetX_Eventsb__OrgEvent__c.Name}
DATE & TIME: {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Start_Time_TZ_Adjusted__c}
LOCATION: {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Map_URL_Text__c}
 
Interview Rescheduled Email {!Contact.FirstName},

The following event has been moved to a new time:

NAME: {!TargetX_Eventsb__OrgEvent__c.Name}
NEW DATE & TIME: {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Start_Time_TZ_Adjusted__c}
LOCATION: {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Map_URL_Text__c}

For additional information or to make changes to your upcoming interview, please visit your personal ==SCHOOL== interview calendar:

==Custom Link to Student’s Customer Community==

We look forward to seeing you soon!

Sincerely,

==SCHOOL==
Interview Waitlist Email {!Contact.FirstName},

You have been added to the waiting list for the following interview:

NAME: {!TargetX_Eventsb__OrgEvent__c.Name}
DATE & TIME: {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Start_Time_TZ_Adjusted__c}
LOCATION: {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Map_URL_Text__c}

For additional information or to make changes to your upcoming interview, please visit your personal ==SCHOOL== interview calendar:

==Custom Link to Student’s Customer Community==

We look forward to seeing you soon!

Sincerely,

==SCHOOL==
Staff Interview Reminder {!Contact.FirstName},

This is a reminder about your upcoming interview:

NAME: {!TargetX_Eventsb__OrgEvent__c.Name}
DATE & TIME: {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Start_Time_TZ_Adjusted__c}
LOCATION: {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Map_URL_Text__c}

For additional information or to make changes to your upcoming interview, please visit your personal ==SCHOOL== interview calendar:

==Custom Link to Student’s Customer Community==

We look forward to seeing you soon!

Sincerely,

==SCHOOL==
Staffer Interview Cancellation {!Contact.FirstName},

The following interview was cancelled:

NAME: {!TargetX_Eventsb__OrgEvent__c.Name}
DATE & TIME: {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Start_Time_TZ_Adjusted__c}
LOCATION: {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Map_URL_Text__c}

Staffer Interview Confirmation

 {!Contact.FirstName},

You are confirmed for the following interview:

NAME: {!TargetX_Eventsb__OrgEvent__c.Name}
DATE & TIME: {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Start_Time_TZ_Adjusted__c}
LOCATION: {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Map_URL_Text__c}
Student Interview Cancellation {!Contact.FirstName},

The following interview was cancelled:

NAME: {!TargetX_Eventsb__OrgEvent__c.Name}
DATE & TIME: {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Start_Time_TZ_Adjusted__c}
LOCATION: {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Map_URL_Text__c}

For additional information or to make changes to your upcoming interview, please visit your personal ==SCHOOL== interview calendar:

==Custom Link to Student’s Customer Community==

We look forward to seeing you soon!

Sincerely,

==SCHOOL==
Student Interview Confirmation {!Contact.FirstName},

You are confirmed for the following interview:

NAME: {!TargetX_Eventsb__OrgEvent__c.Name}
DATE & TIME: {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Start_Time_TZ_Adjusted__c}
LOCATION: {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Map_URL_Text__c}

For additional information or to make changes to your upcoming interview, please visit your personal ==SCHOOL== interview calendar:

==Custom Link to Student’s Customer Community==

We look forward to seeing you soon!

Sincerely,

==SCHOOL==
Student Interview Reminder {!Contact.FirstName},

This is a reminder about your upcoming interview:

NAME: {!TargetX_Eventsb__OrgEvent__c.Name}
DATE & TIME: {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Start_Time_TZ_Adjusted__c}
LOCATION: {!TargetX_Eventsb__OrgEvent__c.TargetX_Eventsb__Map_URL_Text__c}

For additional information or to make changes to your upcoming interview, please visit your personal ==SCHOOL== interview calendar:

==Custom Link to Student’s Customer Community==

We look forward to seeing you soon!

Sincerely,

==SCHOOL==

 

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